{"podcast":{"title":"Scrum Master Toolbox Podcast: Agile storytelling from the trenches","slug":"scrum-master-toolbox-podcast-agile-storytelling-from-the-trenches-445588","podcast_index_feed_id":445588,"rss_url":"https://scrummastertoolbox.libsyn.com/rss","website_url":"http://www.scrum-master-toolbox.org/","image_url":"https://static.libsyn.com/p/assets/e/2/5/e/e25edab2a57e22f8/Scrummaster_toolbox_podcast_logo_v1.png","author":"Vasco Duarte","episode_count":200,"summary":"Every week day, Certified Scrum Master, Agile Coach and business consultant Vasco Duarte interviews Scrum Masters and Agile Coaches from all over the world to get you actionable advice, new tips and tricks, improve your craft as a Scrum Master with daily doses of inspiring conversations with Scrum Masters from the all over the world. Stay tuned for BONUS episodes when we interview Agile gurus and other thought leaders in the business space to bring you the Agile Business perspective you need to succeed as a Scrum Master. Some of the topics we discuss include: Agile Business, Agile Strategy, Retrospectives, Team motivation, Sprint Planning, Daily Scrum, Sprint Review, Backlog Refinement, Scaling Scrum, Lean Startup, Test Driven Development (TDD), Behavior Driven Development (BDD), Paper Prototyping, QA in Scrum, the role of agile managers, servant leadership, agile coaching, and more!","last_synced_at":"2026-07-27T20:18:41.285145+00:00","page_url":"https://stenobird.com/podcast/scrum-master-toolbox-podcast-agile-storytelling-from-the-trenches-445588"},"episode":{"title":"When Internal and External Team Members Have Divergent Goals — The Silent Killer of Agile Teams | Viktor Glinka","slug":"when-internal-and-external-team-members-have-divergent-goals-the-silent-killer-of-agile-teams-viktor-glinka","published_at":"2026-04-21T10:05:00+00:00","page_url":"https://stenobird.com/podcast/scrum-master-toolbox-podcast-agile-storytelling-from-the-trenches-445588/when-internal-and-external-team-members-have-divergent-goals-the-silent-killer-of-agile-teams-viktor-glinka","show_page_url":"https://stenobird.com/podcast/scrum-master-toolbox-podcast-agile-storytelling-from-the-trenches-445588","url":"https://scrummastertoolbox.libsyn.com/when-internal-and-external-team-members-have-divergent-goals-the-silent-killer-of-agile-teams-viktor-glinka","audio_url":"https://traffic.libsyn.com/secure/scrummastertoolbox/20260421_Viktor_Glinka_Tue.mp3?dest-id=246429","summary":"Viktor Glinka: When Internal and External Team Members Have Divergent Goals — The Silent Killer of Agile Teams Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes . \"The root causes for destructive team patterns often lie outside the team itself.\" - Viktor Glinka Viktor shares a story from a manufacturing organization where one team stood out — and not in a good way. The team was composed of both internal and external members, and what no one saw coming was that their implicit goals were fundamentally divergent: the external members were focused on maximizing revenue for their own company, while the internal members cared deeply about product quality. The signs were visible to anyone who approached them — they barely talked to each other and preferred to work individually. When Viktor tried to raise the topic of cooperation and trust, he was met with awkward silence. One team member finally told him: \"I don't want the team to blow up. In my previous experience, I raised this topic and that was the end of the team.\" Fear kept the truth underground. Viktor brought his observations to the manager, who acknowledged the lack of a shared goal as the root cause — but couldn't fix it because he wasn't authorized to manage the external people. The takeaway was clear: three key success factors for any team are the right team composition with people who want to work together, a shared goal that unites diverse perspectives, and clear expectations set by their manager. In this segment, we talk about LeSS self-designing team workshops and the importance of team composition in scaled setups. Self-reflection Question: Does your team have a shared goal that ev…","meta_description":"Viktor Glinka: When Internal and External Team Members Have Divergent Goals — The Silent Killer of Agile Teams Read the full Show Notes and search through…","key_points":[],"chapters":[],"topics":[],"duration_seconds":841,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/scrum-master-toolbox-podcast-agile-storytelling-from-the-trenches-445588/episodes/when-internal-and-external-team-members-have-divergent-goals-the-silent-killer-of-agile-teams-viktor-glinka/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/scrum-master-toolbox-podcast-agile-storytelling-from-the-trenches-445588/when-internal-and-external-team-members-have-divergent-goals-the-silent-killer-of-agile-teams-viktor-glinka.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}