{"podcast":{"title":"Repair Shop Reckoning","slug":"repair-shop-reckoning-7416916","podcast_index_feed_id":7416916,"rss_url":"https://www.spreaker.com/show/6688688/episodes/feed","website_url":"https://www.spreaker.com/podcast/repair-shop-reckoning--6688688","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/a38e18411320853387e4ba9306142b39.jpg","author":"Loud Mouth Studio","episode_count":63,"summary":"Repair Shop Reckoning is the no-nonsense, hard-hitting podcast where host Kevin Brown pulls no punches in bringing you the raw truth about the collision and repair shop industry. Forget the corporate sugarcoating—this show dives into the gritty reality of what really goes on behind the scenes. Whether you’re a shop owner, a mechanic, or just someone tired of the BS, Kevin’s got the hard-earned expertise and unapologetic opinions you need. Each episode tackles the biggest issues, challenges, and game-changing tips in the industry, giving you the tools to cut through the noise and level up your shop. Buckle up—it’s time to get real. Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support .","last_synced_at":"2026-07-17T20:21:36.202254+00:00","page_url":"https://stenobird.com/podcast/repair-shop-reckoning-7416916"},"episode":{"title":"Flat Rate, Free Labor, and Broken Promises","slug":"flat-rate-free-labor-and-broken-promises","published_at":"2026-01-23T17:40:48+00:00","page_url":"https://stenobird.com/podcast/repair-shop-reckoning-7416916/flat-rate-free-labor-and-broken-promises","show_page_url":"https://stenobird.com/podcast/repair-shop-reckoning-7416916","url":"https://www.spreaker.com/episode/flat-rate-free-labor-and-broken-promises--69562154","audio_url":"https://api.spreaker.com/download/episode/69562154/rsp_jessica_podcast.mp3","summary":"This episode of Repair Shop Reckoning didn’t end the way we planned due to technical difficulties, but the conversation was too real not to release. Jessica shares her story of starting in the trade at 16, helping build a successful mobile operation into a shop, and then watching it fall apart because of bad leadership, flat rate abuse, unpaid labor, and broken promises. From 1099 misclassification to technicians doing office work for free, this episode exposes exactly how good shops fail and good techs burn out. We break down what happens when a shop grows without systems, boundaries, or accountability and why flat rate without structure destroys morale. Jessica opens up about being overworked, underpaid, and finally walking away to start her own mobile business. We also talk about being a woman in the trade, earning trust through competence, choosing profitable work as a mobile tech, and why customers follow technicians not shop names. This episode is raw, honest, and unfinished because real shop life is messy. Jessica will be back, but this conversation stands on its own. If you are a technician fed up with bad shops If you are a shop owner growing faster than your systems If you are thinking about going mobile or starting your own business This episode is for you! Repair Shop Reckoning isn’t about complaining. It’s about calling out what’s broken and showing what actually works. Become a supporter of this podcast: https://www.spreaker.com/podcast/repair-shop-reckoning--6688688/support .","meta_description":"This episode of Repair Shop Reckoning didn’t end the way we planned due to technical difficulties, but the conversation was too real not to release. Jessi…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1961,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/repair-shop-reckoning-7416916/episodes/flat-rate-free-labor-and-broken-promises/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/repair-shop-reckoning-7416916/flat-rate-free-labor-and-broken-promises.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}