{"podcast":{"title":"Remarkable Results Radio Podcast","slug":"remarkable-results-radio-podcast-829239","podcast_index_feed_id":829239,"rss_url":"https://feeds.captivate.fm/remarkableresultsradiopodcast/","website_url":"https://remarkableresults.biz","image_url":"https://artwork.captivate.fm/e16c0bb6-1c15-40bd-af1d-3793288ee635/RRR-New-Logo-Designs-14x14.jpg","author":"Carm Capriotto, AAP","episode_count":500,"summary":"Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians and leaders from distribution and manufacturing. Listen to Learn each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. Our guests' stories will show that Remarkable Results come in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.","last_synced_at":"2026-07-14T14:20:19.594595+00:00","page_url":"https://stenobird.com/podcast/remarkable-results-radio-podcast-829239"},"episode":{"title":"Curing Organizational Drag: The Courage to Fire a Non-Fit Employee [RR 1100]","slug":"curing-organizational-drag-the-courage-to-fire-a-non-fit-employee-rr-1100","published_at":"2026-07-14T04:15:00+00:00","page_url":"https://stenobird.com/podcast/remarkable-results-radio-podcast-829239/curing-organizational-drag-the-courage-to-fire-a-non-fit-employee-rr-1100","show_page_url":"https://stenobird.com/podcast/remarkable-results-radio-podcast-829239","url":"https://remarkableresults.biz/remarkable-results-radio-podcast/e1100","audio_url":"https://episodes.captivate.fm/episode/756f6d7e-4fed-448f-9442-f43e60a17920.mp3","summary":"Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Building a successful auto repair business isn't just about hiring great people; it's about creating a culture where the right people can thrive. In this episode of Episodic Education , Carm Capriotto welcomes Matt Lachowitzer, founder of Matt's Automotive Center, to discuss the leadership principles that helped grow his company to 11 locations. Matt shares why protecting culture sometimes means making difficult personnel decisions, how investing in employee development fuels long-term success, and why great leaders always begin by looking in the mirror. What You'll Learn Why one employee who doesn't fit your culture can create organizational drag. When letting go of a top performer is the best decision for your team. How leaders should evaluate their own role before blaming an employee's performance. How 29-day customer follow-up calls build trust and long-term loyalty. How company-wide training events reinforce culture and accelerate growth. The leadership mindset required to build a business that succeeds without depending on one person. Strong businesses are built by protecting culture, developing people, and leading with both accountability and compassion. Matt's leadership philosophy demonstrates that long-term success comes from investing in your team, making values-based decisions, and creating an organization where everyone has the opportunity to grow. Matt Lachowitzer, Matt’s Automotive Service Center , Fargo-Moorhead, North Dakota and Minnesota. Listen to Matt’s previous episodes HERE Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite…","meta_description":"Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Building a successful auto repair business isn't just about hiring great pe…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2455,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/remarkable-results-radio-podcast-829239/episodes/curing-organizational-drag-the-courage-to-fire-a-non-fit-employee-rr-1100/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/remarkable-results-radio-podcast-829239/curing-organizational-drag-the-courage-to-fire-a-non-fit-employee-rr-1100.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}