{"podcast":{"title":"Reliability Enablers","slug":"reliability-enablers-6320409","podcast_index_feed_id":6320409,"rss_url":"https://api.substack.com/feed/podcast/2473001/s/120870.rss","website_url":"https://read.srepath.com/s/podcast","image_url":"https://substackcdn.com/feed/podcast/2473001/s/120870/abfe10d2208d01555e256a06fdbdb005.jpg","author":"Ash Patel & Sebastian Vietz","episode_count":71,"summary":"Audio conversations around reliability, especially around enabling it across teams and organizations","last_synced_at":"2026-06-13T00:20:34.814387+00:00","page_url":"https://stenobird.com/podcast/reliability-enablers-6320409"},"episode":{"title":"#56 Resolving DORA Metrics Mistakes","slug":"56-resolving-dora-metrics-mistakes","published_at":"2024-09-04T12:02:00+00:00","page_url":"https://stenobird.com/podcast/reliability-enablers-6320409/56-resolving-dora-metrics-mistakes","show_page_url":"https://stenobird.com/podcast/reliability-enablers-6320409","url":"https://read.srepath.com/p/56-resolving-dora-metrics-mistakes","audio_url":"https://api.substack.com/feed/podcast/148441662/8cf5fe0aac5b47f0bdff85e7d3f33beb.mp3","summary":"We're already well into 2024 and it’s sad that people still have enough fuel to complain about various aspects of their engineering life. DORA seems to be turning into one of those problem areas. Not at every organization, but some places are turning it into a case of “hitting metrics” without caring for the underlying capabilities and conversations. Nathen Harvey is no stranger to this problem. He used to talk a lot about SRE at Google as a developer advocate. Then, he became the lead advocate for DORA when Google acquired it in 2018. His focus has been on questions like: How do we help teams get better at delivering and operating software? You and I can agree that this is an important question to ask. I’d listen to what he has to say about DORA because he’s got a wealth of experience behind him, having also run community engineering at Chef Software. Before we continue, let’s explore What is DORA? in Nathen’s (paraphrased) words: DORA is a software research program that's been running since 2015. This research program looks to figure out: How do teams get good at delivering, operating, building, and running software? The researchers were able to draw out the concept of the metrics based on correlating teams that have good technology practices with highly robust software delivery outcomes . They found that this positively impacted organizational outcomes like profitability, revenue, and customer satisfaction. Essentially, all those things that matter to the business. One of the challenges the researchers found over the last decade was working out: how do you measure something like software delivery? It's not the same as a factory system where you can go and count the widgets that we're delivering necessarily. The unfortunate problem is that the factory mindset I think…","meta_description":"We're already well into 2024 and it’s sad that people still have enough fuel to complain about various aspects of their engineering life. DORA seems to be…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1607,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/reliability-enablers-6320409/episodes/56-resolving-dora-metrics-mistakes/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/reliability-enablers-6320409/56-resolving-dora-metrics-mistakes.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}