{"podcast":{"title":"Real Relationships Real Revenue - Audio Edition | Invest in Relationships to Build Your Business and Your Career","slug":"real-relationships-real-revenue-audio-edition-invest-in-relationships-to-build-your-business-and-your-career-1011994","podcast_index_feed_id":1011994,"rss_url":"https://surprisinglyhighgrowthroi.libsyn.com/rss","website_url":"https://audio.realrelationshipsrealrevenue.com","image_url":"https://static.libsyn.com/p/assets/9/3/2/3/9323ec642d3ee221/RRR_square_audio_488kb.jpg","author":"Mo Bunnell","episode_count":660,"summary":"Are you leading important client relationships and also on the hook for growing them? The growth part can seem mysterious, but it doesn't have to be! Business development expert Mo Bunnell will take you inside the minds of some of the most interesting thought leaders in the world, applying their insights to growth skills. You'll learn proven processes to implement modern techniques. You'll learn how to measure their impact. And, everything will be based in authenticity, always having the client's best interest in mind. No shower required.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/real-relationships-real-revenue-audio-edition-invest-in-relationships-to-build-your-business-and-your-career-1011994"},"episode":{"title":"How to Lead with Respect and Build Unshakable Trust with Author Marcy Syms","slug":"how-to-lead-with-respect-and-build-unshakable-trust-with-author-marcy-syms","published_at":"2025-09-23T08:00:00+00:00","page_url":"https://stenobird.com/podcast/real-relationships-real-revenue-audio-edition-invest-in-relationships-to-build-your-business-and-your-career-1011994/how-to-lead-with-respect-and-build-unshakable-trust-with-author-marcy-syms","show_page_url":"https://stenobird.com/podcast/real-relationships-real-revenue-audio-edition-invest-in-relationships-to-build-your-business-and-your-career-1011994","url":"https://audio.realrelationshipsrealrevenue.com/s5e115","audio_url":"https://traffic.libsyn.com/secure/surprisinglyhighgrowthroi/audio_RRRR_115_-_Marcy_Syms.mp3?dest-id=1951922","summary":"What does it really mean to lead with respect and how can it transform the way we work, connect, and grow? In this episode, I sit down with Marcy Syms, trailblazing business leader, author of Leading with Respect, and former president of the New York Stock Exchange. Marcy shares how respect goes far beyond a \"soft skill\" and becomes the foundation for trust, productivity, and lasting relationships. Together, we explore how empathy, compassion, and authenticity weave into leadership and why these qualities are essential to success in both business and life. We also dig into Marcy's experience building Syms into a nationally recognized retailer, her innovative approach to hiring and training, and the intentional choices she made to buck industry trends by putting people and values first. Her stories and insights reveal how respect shows up in the smallest details, like eye contact, listening, follow-through, and in the biggest decisions that define culture and legacy. Topics We Cover in This Episode: Why respect is the ultimate driver of productivity The role of empathy vs. compassion in authentic leadership How rethinking \"salespeople\" as \"educators\" transformed a retail giant The surprising power of going against industry norms A hiring test that reveals if someone is \"selfish or other-ish\" The leadership principle Marcy never compromises on How reading the room can shape influence and connection What Marcy looks for when choosing who to work with If today's conversation with Marcy inspired you, don't stop here. Grab a copy of her book Leading with Respect and explore how these timeless lessons can reshape your approach to leadership, relationships, and results. You can also connect with Marcy directly at marcysyms.com or on LinkedIn. And if you enjoyed this episode, t…","meta_description":"What does it really mean to lead with respect and how can it transform the way we work, connect, and grow? In this episode, I sit down with Marcy Syms, tr…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1868,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/real-relationships-real-revenue-audio-edition-invest-in-relationships-to-build-your-business-and-your-career-1011994/episodes/how-to-lead-with-respect-and-build-unshakable-trust-with-author-marcy-syms/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/real-relationships-real-revenue-audio-edition-invest-in-relationships-to-build-your-business-and-your-career-1011994/how-to-lead-with-respect-and-build-unshakable-trust-with-author-marcy-syms.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}