{"podcast":{"title":"Purpose Driven FinTech","slug":"purpose-driven-fintech-6329886","podcast_index_feed_id":6329886,"rss_url":"https://feeds.captivate.fm/purpose-driven-fintech/","website_url":"https://www.podpage.com/purpose-driven-fintech/","image_url":"https://artwork.captivate.fm/7e370edc-0f0d-4b85-bbb4-c0a2f068e1d2/Podcast-Art-Monica-Millares-Chief-Product-Officer-AI-FinTech-Bu.jpg","author":"Monica Millares","episode_count":88,"summary":"Welcome to Purpose Driven FinTech! I'm your host, Monica Millares - Product Leader and fellow FinTecher. These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact. Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the quality of their lives. However, more than ever Founders, CEOs, Leadership teams and all FinTechers have a ton of pressure to build solutions that actually solve customer problems, that people want, that are differentiated And profitable Yes that's you and me too! That's why I've created this podcast! I speak with FinTech CEOs, Founders, and Csuites to uncover their stories, challenges, and lessons learnt in building products with impact. You'll get to hear real-life conversations, and you’ll walk away with practical questions, frameworks and insights that you can apply to your own FinTech products. So, are you ready to make a bigger difference in FinTech? Let's come together and discover how Pur…","last_synced_at":"2026-06-10T04:19:45.459919+00:00","page_url":"https://stenobird.com/podcast/purpose-driven-fintech-6329886"},"episode":{"title":"What Separates Sustainable Neobanks From Those That Fail To Reach Profitability? | Brian Muse-McKenney, CRO at Episode Six","slug":"what-separates-sustainable-neobanks-from-those-that-fail-to-reach-profitability-brian-muse-mckenney-cro-at-episode-six","published_at":"2025-07-22T13:30:00+00:00","page_url":"https://stenobird.com/podcast/purpose-driven-fintech-6329886/what-separates-sustainable-neobanks-from-those-that-fail-to-reach-profitability-brian-muse-mckenney-cro-at-episode-six","show_page_url":"https://stenobird.com/podcast/purpose-driven-fintech-6329886","url":"https://purpose-driven-fintech.captivate.fm/episode/what-separates-sustainable-neobanks-from-those-that-fail-to-reach-profitability-brian-muse-mckenney-cro-at-episode-six","audio_url":"https://episodes.captivate.fm/episode/f20d0060-bb47-4d34-b52b-55b9d0d030e5.mp3","summary":"With 400 Neobanks globally raising $300 billion but only a few achieving profitability, the industry faces a critical question about sustainable business models. In this episode, I speak with Brian Muse-McKenney, Chief Revenue Officer at Episode Six, and we answer the big question: What separates sustainable Neobanks from those that fail to reach profitability? Brian brings deep expertise from over 16 years in global payments, having led PayMe to become Hong Kong's #1 payments app and now helping fintechs build modern payment products at global scale in Episode Six. He shares insights on the fundamental shift from growth obsession to economic discipline and reveals the specific metrics and strategies that actually drive profitability. We explore the critical importance of unit economics over vanity metrics, the power of the 80/20 rule in customer focus, and why multi-product revenue strategies are essential beyond interchange fees. We also discuss the infrastructure decisions that can make or break scaling economics, the culture shifts needed for sustainable growth, and practical frameworks for identifying and nurturing profitable customer segments. 🔑 Key Highlights: The shift from growth at all cost mentality to disciplined economics in Neobank’s strategy Why LTV matters more than downloads and monthly active users How the 80/20 rule transforms customer acquisition into profitable growth The infrastructure partnerships that enable or destroy unit economics at scale Why saying \"I was wrong\" creates winning cultures that drive profitability Follow for more discussions on building FinTech products with customer and commercial impact and to stay updated on the latest episodes. Socials 👉 Follow Brian Muse-McKenney: LinkedIn: https://www.linkedin.com/in/brian-muse-mckenney-…","meta_description":"With 400 Neobanks globally raising $300 billion but only a few achieving profitability, the industry faces a critical question about sustainable business…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2937,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/purpose-driven-fintech-6329886/episodes/what-separates-sustainable-neobanks-from-those-that-fail-to-reach-profitability-brian-muse-mckenney-cro-at-episode-six/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/purpose-driven-fintech-6329886/what-separates-sustainable-neobanks-from-those-that-fail-to-reach-profitability-brian-muse-mckenney-cro-at-episode-six.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}