{"podcast":{"title":"Purpose Driven FinTech","slug":"purpose-driven-fintech-6329886","podcast_index_feed_id":6329886,"rss_url":"https://feeds.captivate.fm/purpose-driven-fintech/","website_url":"https://www.podpage.com/purpose-driven-fintech/","image_url":"https://artwork.captivate.fm/7e370edc-0f0d-4b85-bbb4-c0a2f068e1d2/Podcast-Art-Monica-Millares-Chief-Product-Officer-AI-FinTech-Bu.jpg","author":"Monica Millares","episode_count":88,"summary":"Welcome to Purpose Driven FinTech! I'm your host, Monica Millares - Product Leader and fellow FinTecher. These days, with the rising cost of living, financial stress among customers, loss of trust in banks, speculation of crypto, and uncertainty, we're facing unprecedented challenges. But there is hope. We as FinTechers have the power to make a positive impact. Our products, the how we do product, and our people can make a difference on customers’ financial lives - and as a result, in the quality of their lives. However, more than ever Founders, CEOs, Leadership teams and all FinTechers have a ton of pressure to build solutions that actually solve customer problems, that people want, that are differentiated And profitable Yes that's you and me too! That's why I've created this podcast! I speak with FinTech CEOs, Founders, and Csuites to uncover their stories, challenges, and lessons learnt in building products with impact. You'll get to hear real-life conversations, and you’ll walk away with practical questions, frameworks and insights that you can apply to your own FinTech products. So, are you ready to make a bigger difference in FinTech? Let's come together and discover how Pur…","last_synced_at":"2026-06-10T04:19:45.459919+00:00","page_url":"https://stenobird.com/podcast/purpose-driven-fintech-6329886"},"episode":{"title":"How AI-Powered FinTech is Solving the £4B UK Energy Debt Crisis | Fliss Berridge & James Sharpe","slug":"how-ai-powered-fintech-is-solving-the-4b-uk-energy-debt-crisis-fliss-berridge-james-sharpe","published_at":"2025-04-16T23:00:00+00:00","page_url":"https://stenobird.com/podcast/purpose-driven-fintech-6329886/how-ai-powered-fintech-is-solving-the-4b-uk-energy-debt-crisis-fliss-berridge-james-sharpe","show_page_url":"https://stenobird.com/podcast/purpose-driven-fintech-6329886","url":"https://purpose-driven-fintech.captivate.fm/episode/how-ai-powered-fintech-is-solving-the-4b-uk-energy-debt-crisis-fliss-berridge-james-sharpe","audio_url":"https://podcasts.captivate.fm/media/8be554e4-6c9e-4797-b2a7-8e64b7d56ec1/FlexiPay-with-Flish-and-James-For-Captivate-FM-Audio.mp3","summary":"In today's episode, we explore how innovative fintech partnerships are tackling the UK's massive £4 billion energy debt crisis through compassionate collections and flexible payment solutions. I speak with Fliss Berridge, UK Managing Director and Co-Founder at Ordo, and James Sharpe, Sales Director, Digital Native Business at Eviden. We talk about their groundbreaking partnership creating an intelligent recommendation and notification engine that helps consumers manage utility payments in a way that matches their actual income patterns, not arbitrary monthly billing cycles. Their solution combines open banking, AI, and a deep understanding of customer behavior to transform how utilities collect payments while making financial management more accessible and humane for consumers struggling with the cost of living crisis. 🔑 Key Highlights: The UK energy debt crisis £4 billion challenge The concept of \"compassionate collections with kindness\" that benefits both consumers and utilities Using AI and open banking to create payment schedules that match actual income patterns The importance of designing financial services around people's lives, not forcing people to adapt How partnerships between large corporations and agile fintechs can drive purpose-driven innovation We discuss how traditional payment methods like direct debits are failing vulnerable customers, particularly those with irregular income streams or in the gig economy. The solution recognizes income patterns and suggests appropriate payment amounts at the right times, providing relief for consumers while improving collection rates for utilities. This collaboration demonstrates how fintech innovations can address significant social challenges while creating commercial value, proving that compassion and profitabili…","meta_description":"In today's episode, we explore how innovative fintech partnerships are tackling the UK's massive £4 billion energy debt crisis through compassionate colle…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3380,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/purpose-driven-fintech-6329886/episodes/how-ai-powered-fintech-is-solving-the-4b-uk-energy-debt-crisis-fliss-berridge-james-sharpe/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/purpose-driven-fintech-6329886/how-ai-powered-fintech-is-solving-the-4b-uk-energy-debt-crisis-fliss-berridge-james-sharpe.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}