{"podcast":{"title":"Process Debt","slug":"process-debt-7039689","podcast_index_feed_id":7039689,"rss_url":"https://media.rss.com/process-debt/feed.xml","website_url":"https://processdebt.com/","image_url":"https://media.rss.com/process-debt/20241007_021040_7150bf5255fe04979ff4c095789cc607.png","author":"Chris Terrell","episode_count":93,"summary":"What is Process Debt? The hidden burden of inefficient processes that erode growth, employee satisfaction, and organizational success We all have a little 'process debt' in our lives and careers. In our podcast, \"Process Debt,\" we explore the daily challenges and frustrations with the hidden systems that steal joy from our work. From personal anecdotes to professional insights, join us for insights you can used to start changing those those broken business systems .","last_synced_at":"2026-07-21T00:17:37.195982+00:00","page_url":"https://stenobird.com/podcast/process-debt-7039689"},"episode":{"title":"Saying It Louder Doesn't Make It Clearer","slug":"saying-it-louder-doesn-t-make-it-clearer","published_at":"2026-03-27T12:33:35+00:00","page_url":"https://stenobird.com/podcast/process-debt-7039689/saying-it-louder-doesn-t-make-it-clearer","show_page_url":"https://stenobird.com/podcast/process-debt-7039689","url":"https://rss.com/podcasts/process-debt/2665961","audio_url":"https://content.rss.com/episodes/293248/2665961/process-debt/2026_03_27_12_33_13_03fd6a22-ba1c-44f1-b89d-bab5b3efef36.mp3","summary":"Why do we keep talking past each other even when everyone in the room genuinely wants to be understood? In this episode, Toby and Chris dig into the real reason communication breaks down at work: not volume, not effort, but the invisible assumptions we all carry into every conversation. From client engagements gone sideways to the manager who sparks 30 hours of wasted work with one offhand comment, they get into what actually fixes it — slowing down, drawing the picture, and getting curious about what you don't know. Plus, a truly terrible joke about chickens that somehow makes the whole thing click.","meta_description":"Why do we keep talking past each other even when everyone in the room genuinely wants to be understood? In this episode, Toby and Chris dig into the real…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1302,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/process-debt-7039689/episodes/saying-it-louder-doesn-t-make-it-clearer/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/process-debt-7039689/saying-it-louder-doesn-t-make-it-clearer.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}