{"podcast":{"title":"Pool Professionals Podcast","slug":"pool-professionals-podcast-6924746","podcast_index_feed_id":6924746,"rss_url":"https://feeds.libsyn.com/505373/rss","website_url":"https://sites.libsyn.com/505373","image_url":"https://static.libsyn.com/p/assets/c/5/f/e/c5feaad4eeb9f37388c4a68c3ddbc4f2/5527_PHTA_Podcast_logo_3000px.png","author":"The Pool & Hot Tub Alliance","episode_count":57,"summary":"The Pool Professionals Podcast is an ongoing series produced by the Pool & Hot Tub Alliance, where Pool & Hot Tub Professionals discuss important topics and trends related to their business.","last_synced_at":"2026-07-02T00:18:48.570660+00:00","page_url":"https://stenobird.com/podcast/pool-professionals-podcast-6924746"},"episode":{"title":"Episode 38: Reggie Baudoin on How Service Experience Shapes Smarter Pool Construction","slug":"episode-38-reggie-baudoin-on-how-service-experience-shapes-smarter-pool-construction","published_at":"2025-09-15T12:12:00+00:00","page_url":"https://stenobird.com/podcast/pool-professionals-podcast-6924746/episode-38-reggie-baudoin-on-how-service-experience-shapes-smarter-pool-construction","show_page_url":"https://stenobird.com/podcast/pool-professionals-podcast-6924746","url":"https://95eee694-c0f7-4dd1-a3a0-65c2934faf77.libsyn.com/episode-38-reggie-baudoin-on-how-service-experience-shapes-smarter-pool-construction","audio_url":"https://traffic.libsyn.com/secure/95eee694-c0f7-4dd1-a3a0-65c2934faf77/2025046_PHTA_PPP_Reggie_Gaudoin_S02E15.mp3?dest-id=4330558","summary":"Reggie Bodwin, a GENESIS® Certified Master Pool Builder, shares his expertise in pool design, construction, and maintenance while highlighting the critical role of proper hydraulics and the ongoing need for education in the industry. He also offers valuable insights on the evolving pool and spa market, the impact of professional training programs like GENESIS®, and why exceptional customer service remains the cornerstone of lasting client relationships.","meta_description":"Reggie Bodwin, a GENESIS® Certified Master Pool Builder, shares his expertise in pool design, construction, and maintenance while highlighting the critica…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3298,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/pool-professionals-podcast-6924746/episodes/episode-38-reggie-baudoin-on-how-service-experience-shapes-smarter-pool-construction/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/pool-professionals-podcast-6924746/episode-38-reggie-baudoin-on-how-service-experience-shapes-smarter-pool-construction.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}