{"podcast":{"title":"Pool Professionals Podcast","slug":"pool-professionals-podcast-6924746","podcast_index_feed_id":6924746,"rss_url":"https://feeds.libsyn.com/505373/rss","website_url":"https://sites.libsyn.com/505373","image_url":"https://static.libsyn.com/p/assets/c/5/f/e/c5feaad4eeb9f37388c4a68c3ddbc4f2/5527_PHTA_Podcast_logo_3000px.png","author":"The Pool & Hot Tub Alliance","episode_count":57,"summary":"The Pool Professionals Podcast is an ongoing series produced by the Pool & Hot Tub Alliance, where Pool & Hot Tub Professionals discuss important topics and trends related to their business.","last_synced_at":"2026-07-02T00:18:48.570660+00:00","page_url":"https://stenobird.com/podcast/pool-professionals-podcast-6924746"},"episode":{"title":"Episode 37: Alicia Stephens on Building and Leading Strong Service Teams","slug":"episode-37-alicia-stephens-on-building-and-leading-strong-service-teams","published_at":"2025-09-02T12:00:00+00:00","page_url":"https://stenobird.com/podcast/pool-professionals-podcast-6924746/episode-37-alicia-stephens-on-building-and-leading-strong-service-teams","show_page_url":"https://stenobird.com/podcast/pool-professionals-podcast-6924746","url":"https://95eee694-c0f7-4dd1-a3a0-65c2934faf77.libsyn.com/episode-37-alicia-stephens-on-building-and-leading-strong-service-teams","audio_url":"https://traffic.libsyn.com/secure/95eee694-c0f7-4dd1-a3a0-65c2934faf77/2025048_PHTA_PPP_Alicia_Stephens_S02E16.mp3?dest-id=4330558","summary":"Brian Van Bauer sits down with Alicia Stephens, Director of Training & Education for BioLab's Pro Dealer Division, to explore how companies can recruit, retain, and train top-tier talent, harness technology to boost efficiency, and rethink traditional chlorine use by pairing it with complementary products. They discuss the growing value of trade schools as a career path into pool service, and Alicia shares a preview of her upcoming roundtable discussion at the GENESIS® MasterMind Summit in Fort Lauderdale, along with how BioLab can be a powerful partner for your business.","meta_description":"Brian Van Bauer sits down with Alicia Stephens, Director of Training & Education for BioLab's Pro Dealer Division, to explore how companies can recruit, r…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2834,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/pool-professionals-podcast-6924746/episodes/episode-37-alicia-stephens-on-building-and-leading-strong-service-teams/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/pool-professionals-podcast-6924746/episode-37-alicia-stephens-on-building-and-leading-strong-service-teams.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}