{"podcast":{"title":"PodCrash with Matt Ebert","slug":"podcrash-with-matt-ebert-7321565","podcast_index_feed_id":7321565,"rss_url":"https://feeds.megaphone.fm/GEMINIMEDIA7377182361","website_url":null,"image_url":"https://megaphone.imgix.net/podcasts/464532d6-1951-11f0-b6a1-630fc808f616/image/f1e69799e5c8189dff47df444cc64d24.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"Matt Ebert","episode_count":41,"summary":"Matt Ebert, founder and CEO of Crash Champions, sits down with industry leaders to discover the powerful synergies between different walks of life and businesses. Matt believes in a Champions Mindset. It’s how he took a single collision repair shop and turned it into over 650 locations across the US. Listen in while he unlocks the thought processes of successful leaders, and learn how he Champions People to empower them to grow.","last_synced_at":"2026-07-14T20:20:16.192191+00:00","page_url":"https://stenobird.com/podcast/podcrash-with-matt-ebert-7321565"},"episode":{"title":"FBI Negotiator: Why Getting a \"No\" Is Better Than Getting a \"Yes\" with Chris Voss","slug":"fbi-negotiator-why-getting-a-no-is-better-than-getting-a-yes-with-chris-voss","published_at":"2026-05-05T10:02:00+00:00","page_url":"https://stenobird.com/podcast/podcrash-with-matt-ebert-7321565/fbi-negotiator-why-getting-a-no-is-better-than-getting-a-yes-with-chris-voss","show_page_url":"https://stenobird.com/podcast/podcrash-with-matt-ebert-7321565","url":"https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/pscrb.fm/rss/p/claritaspod.com/measure/prfx.byspotify.com/e/mgln.ai/e/796/traffic.megaphone.fm/GEMINIMEDIA6732850832.mp3","audio_url":"https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/pscrb.fm/rss/p/claritaspod.com/measure/prfx.byspotify.com/e/mgln.ai/e/796/traffic.megaphone.fm/GEMINIMEDIA6732850832.mp3","summary":"Chris Voss spent 24 years at the FBI negotiating with terrorists, kidnappers, and bank robbers. Now he teaches business leaders, executives, and everyday people how to use those same skills to close deals, manage teams, and have better conversations at home. In this episode of PodCrash, Chris walks Matt through a real hostage standoff at a Chase Bank in Brooklyn, explains why the last impression matters more than the first, and breaks down the three negotiation types that explain why some people in your life drive you crazy. He also shares the five-word question that transforms demanding negotiations eight out of ten times, why getting a \"no\" is better than getting a \"yes,\" and what it actually means to use tactical empathy without faking it. Follow Chris Voss on Instagram @thefbinegotiator and check out the Black Swan community at https://www.blackswanltd.com/ Want more Matt in your life? Of course you do! (https://www.instagram.com/mattebertcc/) (https://www.facebook.com/MattEbertCC) (https://twitter.com/mattebertcc/) (https://www.tiktok.com/@mattebertcc) (https://www.linkedin.com/in/matt-ebert-7169a5180/) Get paid while you learn on the job at Crash Champions: https://step.crashchampions.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices","meta_description":"Chris Voss spent 24 years at the FBI negotiating with terrorists, kidnappers, and bank robbers. Now he teaches business leaders, executives, and everyday…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3694,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/podcrash-with-matt-ebert-7321565/episodes/fbi-negotiator-why-getting-a-no-is-better-than-getting-a-yes-with-chris-voss/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/podcrash-with-matt-ebert-7321565/fbi-negotiator-why-getting-a-no-is-better-than-getting-a-yes-with-chris-voss.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}