{"podcast":{"title":"PM Collective - The ART of Property Management","slug":"pm-collective-the-art-of-property-management-374844","podcast_index_feed_id":374844,"rss_url":"https://rss.buzzsprout.com/1799448.rss","website_url":"http://pmcollective.libsyn.com/website","image_url":"https://storage.buzzsprout.com/5se348ucdy4tu7q32ipsm6w7g89t?.jpg","author":"Ashleigh Goodchild","episode_count":237,"summary":"The Art of Property Management is where the real conversations happen. The ones about leading without enough support, building portfolios and careers, and staying relevant in an industry that doesn't slow down for anyone. Each episode, Ashleigh Goodchild brings her 25+ years of on-the-ground experience and some of the sharpest minds in the industry to talk about what it actually takes to build a property management business that lasts. The challenges, the director dynamics, the moments that nearly broke you, and the ones that changed everything. Join the PM Collective community on Facebook and Instagram. www.pmcollective.com.au","last_synced_at":"2026-06-15T02:17:51.966891+00:00","page_url":"https://stenobird.com/podcast/pm-collective-the-art-of-property-management-374844"},"episode":{"title":"Onboarding That Actually Works","slug":"onboarding-that-actually-works","published_at":"2026-01-06T00:00:00+00:00","page_url":"https://stenobird.com/podcast/pm-collective-the-art-of-property-management-374844/onboarding-that-actually-works","show_page_url":"https://stenobird.com/podcast/pm-collective-the-art-of-property-management-374844","url":"https://www.buzzsprout.com/1799448/episodes/18074974-onboarding-that-actually-works.mp3","audio_url":"https://www.buzzsprout.com/1799448/episodes/18074974-onboarding-that-actually-works.mp3","summary":"Send us Fan Mail We share how a polished onboarding system turns growth pains into smooth operations. Monique walks through the exact steps, tools, and timing that cut disputes, protect PM bandwidth, and keep owner and tenant expectations aligned. • building from reception to head of department and 300 organic managements • why onboarding broke at scale and how Typeform fixed it • owner preferences on payments, inclusions, strata and utilities • using PME documents and alerts as a single sou...","meta_description":"Send us Fan Mail We share how a polished onboarding system turns growth pains into smooth operations. Monique walks through the exact steps, tools, and ti…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1486,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/pm-collective-the-art-of-property-management-374844/episodes/onboarding-that-actually-works/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/pm-collective-the-art-of-property-management-374844/onboarding-that-actually-works.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}