{"podcast":{"title":"People Soup","slug":"people-soup-971297","podcast_index_feed_id":971297,"rss_url":"https://feeds.captivate.fm/peoplesoup/","website_url":"http://www.rossmcintosh.co.uk","image_url":"https://artwork.captivate.fm/eebaa3b3-5751-47de-9587-a887391f7481/1.png","author":"People Soup","episode_count":200,"summary":"A podcast exploring work, leadership, and being human through real conversations — grounded in behavioural science and full of practical ideas you can apply straight away.","last_synced_at":"2026-07-13T12:19:45.177907+00:00","page_url":"https://stenobird.com/podcast/people-soup-971297"},"episode":{"title":"Quick Spoon: That difficult person at work","slug":"quick-spoon-that-difficult-person-at-work","published_at":"2026-05-20T05:00:00+00:00","page_url":"https://stenobird.com/podcast/people-soup-971297/quick-spoon-that-difficult-person-at-work","show_page_url":"https://stenobird.com/podcast/people-soup-971297","url":"https://peoplesoup.captivate.fm/episode/that-difficult-person-at-work","audio_url":"https://episodes.captivate.fm/episode/7ec084e1-900a-4461-9bbd-b65367b4d301.mp3","summary":"Every workplace seems to have one. The difficult colleague. The challenging client. The person who pushes your buttons before they’ve even opened their mouth. In this Quick Spoon from my conversation with Dr Eric Goodman, we explore a different way of responding to difficult people at work. Not by excusing behaviour. Not by pretending it’s easy. But by asking a different question: What if compassion reduced your suffering… not just theirs? A practical reflection on threat responses, workplace relationships, and how seeing people differently might change the impact they have on us. People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use. If this episode resonated with you, please consider following People Soup, leaving a rating or review, or sharing it with someone who might find it useful. Every recommendation helps more people discover practical, evidence-based conversations about work, leadership and being human. Eric's Website Visit Ross'  Website. Connect with Ross on  LinkedIn People Soup on  Instagram  which also features plenty of Ross' photos of the Andalusian life He's now also on  Bluesky The People Soup Website on  CAPTIVATE","meta_description":"Every workplace seems to have one. The difficult colleague. The challenging client. The person who pushes your buttons before they’ve even opened their mo…","key_points":[],"chapters":[],"topics":[],"duration_seconds":85,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/people-soup-971297/episodes/quick-spoon-that-difficult-person-at-work/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/people-soup-971297/quick-spoon-that-difficult-person-at-work.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}