{"podcast":{"title":"Outside the Box with Asendia USA: The International e-Commerce Podcast","slug":"outside-the-box-with-asendia-usa-the-international-e-commerce-podcast-6755068","podcast_index_feed_id":6755068,"rss_url":"https://feeds.captivate.fm/outsidetheboxwithasendiausa/","website_url":"https://www.AsendiaUSA.com","image_url":"https://artwork.captivate.fm/1079c401-ee51-47c0-a24f-5210fa2c23c1/kL8ZV3cJc6uHZhuGBLrYg7AJ.jpg","author":"Asendia USA","episode_count":53,"summary":"Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast. Debuted in January 2024, \"Outside the Box with Asendia USA\", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving shopper expectations. Hosted by Asendia USA's Nick Agnetti, Director, Enterprise Sales, and Jason Rowland, Risk and Compliance Officer – North America, our podcast provides listeners and viewers with topics addressing today's industry concerns and solutions to overcome obstacles with a panel of esteemed, industry-recognized subject matter experts. Nick Agnetti has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-com…","last_synced_at":"2026-07-23T18:17:52.079603+00:00","page_url":"https://stenobird.com/podcast/outside-the-box-with-asendia-usa-the-international-e-commerce-podcast-6755068"},"episode":{"title":"27: ERP Success: Logistics & CX with Industry Expert Omar Akilah","slug":"27-erp-success-logistics-cx-with-industry-expert-omar-akilah","published_at":"2026-06-18T09:00:00+00:00","page_url":"https://stenobird.com/podcast/outside-the-box-with-asendia-usa-the-international-e-commerce-podcast-6755068/27-erp-success-logistics-cx-with-industry-expert-omar-akilah","show_page_url":"https://stenobird.com/podcast/outside-the-box-with-asendia-usa-the-international-e-commerce-podcast-6755068","url":"https://outsidethebox.asendiausa.com/episode/erp-success","audio_url":"https://episodes.captivate.fm/episode/11a6f519-cd33-45c3-ad16-3249aff1ad3b.mp3","summary":"How can ERP systems improve cross-border logistics and customer experience? In this episode, “ERP Success: Logistics &amp; CX” with Industry Expert Omar Akilah, SVP Product Strategy from Infios, and our co-hosts Jason Rowland and Nick Agnetti discuss the importance of ✅ Visibility ✅ Optimization, and ✅ Orchestration in aligning technology with global trade operations, improving logistics execution, and delivering better customer outcomes. Learn more about this topic: Asendia USA: Request a sales quotation Infios - Relentlessly making supply chains better. Omar Akilah | LinkedIn Omar Akilah is a proven transformational leader with a deep understanding of how to bridge the complexities of the supply chain with the demands of modern commerce. With extensive experience driving end-to-end innovation - from inventory visibility and buy-online/pick-up-in-store models to ship-from-store, last mile delivery, and operational execution to promise - he ensures every commerce touchpoint is seamlessly connected and optimized. Omar brings a unique ability to translate tactical challenges into strategic advantages, using supply chain interconnectivity as a lever for go-to-market success. He is known for identifying re-engineering opportunities, aligning cross-functional teams, and building scalable capabilities that deliver real customer value. A strategic and conceptual thinker, Omar consistently leads with purpose - pushing boundaries to introduce new ideas and spark meaningful change. His areas of expertise span Product Management, eCommerce, Direct-to-Consumer innovation, Last Mile strategy, global logistics, omnichannel fulfillment, and 3PL integration. He also has deep experience in ERP, WMS, and TMS implementations, helping organizations optimize transportation, warehousing, an…","meta_description":"How can ERP systems improve cross-border logistics and customer experience? In this episode, “ERP Success: Logistics & CX” with Industry Expert Omar A…","key_points":[],"chapters":[],"topics":[],"duration_seconds":899,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/outside-the-box-with-asendia-usa-the-international-e-commerce-podcast-6755068/episodes/27-erp-success-logistics-cx-with-industry-expert-omar-akilah/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/outside-the-box-with-asendia-usa-the-international-e-commerce-podcast-6755068/27-erp-success-logistics-cx-with-industry-expert-omar-akilah.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}