{"podcast":{"title":"NARPM Radio","slug":"narpm-radio-255031","podcast_index_feed_id":255031,"rss_url":"https://feed.podbean.com/narpm/feed.xml","website_url":"https://narpm.podbean.com","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/5916567/narpm_2C_wtext-stacked_TM_1400x1400.jpg","author":"NARPM","episode_count":100,"summary":"Property management radio for NARPM members. Get tuned in!","last_synced_at":null,"page_url":"https://stenobird.com/podcast/narpm-radio-255031"},"episode":{"title":"From Property Manager to Sales Leader: Ben Smith on Building Winning Sales Teams","slug":"from-property-manager-to-sales-leader-ben-smith-on-building-winning-sales-teams","published_at":"2026-01-07T11:00:00+00:00","page_url":"https://stenobird.com/podcast/narpm-radio-255031/from-property-manager-to-sales-leader-ben-smith-on-building-winning-sales-teams","show_page_url":"https://stenobird.com/podcast/narpm-radio-255031","url":"https://narpm.podbean.com/e/from-property-manager-to-sales-leader-ben-smith-on-building-winning-sales-teams/","audio_url":"https://mcdn.podbean.com/mf/web/2p7h4b2qvygduywn/Ben_Smith_01-07-267dqo0.mp3","summary":"Jan. 7, 2026 In this episode, host Pete Neubig sits down with Ben Smith, founder of BrightReach. Ben breaks down a practical, phased approach to building a high-performing sales department for property management companies. He explains the importance of starting with a clear strategy—defining growth goals, an ideal client profile and a strong value proposition — before implementing scalable systems and processes. Ben also covers hiring the right sales talent, setting clear expectations and KPIs, and continuously optimizing the sales process through data, accountability and refinement.","meta_description":"Jan. 7, 2026 In this episode, host Pete Neubig sits down with Ben Smith, founder of BrightReach. Ben breaks down a practical, phased approach to building…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2316,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/narpm-radio-255031/episodes/from-property-manager-to-sales-leader-ben-smith-on-building-winning-sales-teams/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/narpm-radio-255031/from-property-manager-to-sales-leader-ben-smith-on-building-winning-sales-teams.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}