{"podcast":{"title":"NARPM Radio","slug":"narpm-radio-255031","podcast_index_feed_id":255031,"rss_url":"https://feed.podbean.com/narpm/feed.xml","website_url":"https://narpm.podbean.com","image_url":"https://pbcdn1.podbean.com/imglogo/image-logo/5916567/narpm_2C_wtext-stacked_TM_1400x1400.jpg","author":"NARPM","episode_count":100,"summary":"Property management radio for NARPM members. Get tuned in!","last_synced_at":null,"page_url":"https://stenobird.com/podcast/narpm-radio-255031"},"episode":{"title":"Building a Property Management Firm from Scratch: Lessons in Growth and Client Retention","slug":"building-a-property-management-firm-from-scratch-lessons-in-growth-and-client-retention","published_at":"2025-12-10T11:00:00+00:00","page_url":"https://stenobird.com/podcast/narpm-radio-255031/building-a-property-management-firm-from-scratch-lessons-in-growth-and-client-retention","show_page_url":"https://stenobird.com/podcast/narpm-radio-255031","url":"https://narpm.podbean.com/e/building-a-property-management-firm-from-scratch-lessons-in-growth-and-client-retention/","audio_url":"https://mcdn.podbean.com/mf/web/s5wnvribn42q6wg8/Nik_Boone_12-10-25aavqi.mp3","summary":"Dec. 10, 2025 In this episode, host Pete Neubig speaks with Nik Boone, founder, broker and owner of Ascend Property Management, about his journey building a successful firm that manages over 1,500 doors. Nik shares how he went from an 18-year-old pre-med student who didn't know how to rent a house to owning a large property management company. The discussion covers the foundational days of his business, including how he converted a single investor into a client who eventually bought 100 houses and remains a customer and mentor. Nik highlights his firm's differentiator: creating a \"stress-free\" and \"all-in-one-stop-shop\" client experience, which integrates services from deal finding and leasing to managing, construction, and maintenance, thereby reducing client churn.","meta_description":"Dec. 10, 2025 In this episode, host Pete Neubig speaks with Nik Boone, founder, broker and owner of Ascend Property Management, about his journey building…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2452,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/narpm-radio-255031/episodes/building-a-property-management-firm-from-scratch-lessons-in-growth-and-client-retention/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/narpm-radio-255031/building-a-property-management-firm-from-scratch-lessons-in-growth-and-client-retention.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}