{"podcast":{"title":"MSP Chat","slug":"msp-chat-6703058","podcast_index_feed_id":6703058,"rss_url":"https://www.spreaker.com/show/6005543/episodes/feed","website_url":"https://channelmastered.com/msp-chat/","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/ec4488fc6c5d5af9b7a66701d3fc271c.jpg","author":"MSP Chat","episode_count":137,"summary":"A look at the strategies, services, and success tips IT providers need to make it big in managed services from two of the industry’s most experienced MSP authorities, Erick Simpson and Rich Freeman of Channel Mastered","last_synced_at":"2026-06-27T02:20:10.873479+00:00","page_url":"https://stenobird.com/podcast/msp-chat-6703058"},"episode":{"title":"Episode 120: Master of Time and Space","slug":"episode-120-master-of-time-and-space","published_at":"2026-04-17T15:36:27+00:00","page_url":"https://stenobird.com/podcast/msp-chat-6703058/episode-120-master-of-time-and-space","show_page_url":"https://stenobird.com/podcast/msp-chat-6703058","url":"https://www.spreaker.com/episode/episode-120-master-of-time-and-space--71379710","audio_url":"https://p.podderapp.com/2846285216/api.spreaker.com/download/episode/71379710/26_4_15_msp_chat_episode_120_audio_export_1.mp3","summary":"Erick and Rich discuss what Anthropic’s Mythos Preview model and Project Glasswing initiative portend for the future of security in managed services as well as how to turn your service desk into a powerful extension of your sales organization. Then, live from the Channel Partners Conference & Expo in Las Vegas, they’re joined by Robert DeMarzo of conference host Informa for an insider’s take on in-person events in the age of AI as well as Peter Kujawa of ConnectWise for a conversation about the latest MSP benchmark data. And finally, one last thing: Why a pro soccer club in Dusseldorf replaced Coach Beginning with Coach End. Discussed in this episode:By Richard Stiennon: Mythos Preview Is a Break-Glass Moment From beginning to end: Soccer team switches two coaches with opposite names Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.","meta_description":"Erick and Rich discuss what Anthropic’s Mythos Preview model and Project Glasswing initiative portend for the future of security in managed services as we…","key_points":[],"chapters":[],"topics":[],"duration_seconds":5150,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/msp-chat-6703058/episodes/episode-120-master-of-time-and-space/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/msp-chat-6703058/episode-120-master-of-time-and-space.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}