{"podcast":{"title":"MSP Chat","slug":"msp-chat-6703058","podcast_index_feed_id":6703058,"rss_url":"https://www.spreaker.com/show/6005543/episodes/feed","website_url":"https://channelmastered.com/msp-chat/","image_url":"https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/ec4488fc6c5d5af9b7a66701d3fc271c.jpg","author":"MSP Chat","episode_count":137,"summary":"A look at the strategies, services, and success tips IT providers need to make it big in managed services from two of the industry’s most experienced MSP authorities, Erick Simpson and Rich Freeman of Channel Mastered","last_synced_at":"2026-06-27T02:20:10.873479+00:00","page_url":"https://stenobird.com/podcast/msp-chat-6703058"},"episode":{"title":"Episode 119: Lopsided Biceps","slug":"episode-119-lopsided-biceps","published_at":"2026-04-10T15:51:52+00:00","page_url":"https://stenobird.com/podcast/msp-chat-6703058/episode-119-lopsided-biceps","show_page_url":"https://stenobird.com/podcast/msp-chat-6703058","url":"https://www.spreaker.com/episode/episode-119-lopsided-biceps--71235304","audio_url":"https://p.podderapp.com/2846285216/api.spreaker.com/download/episode/71235304/26_4_8_msp_chat_episode_119_audio_export.mp3","summary":"Erick and Rich discuss why anyone using or selling LLM tokens badly needs FinOps help, as well as why an MSP’s onboarding process determines how long new clients stay, how much they spend, and how profitable they become. Then they’re joined by Rev.io’s Evan Rice for a conversation about why MSPs are the logical candidate to own the agentic layer at SMBs, and how they can go about doing it. And finally, one last thing: We’ve had it with these &*$%-ing bees on this &*$%-ing plane. Discussed in this episode: Balancing AI innovation and cost: The new FinOps mandate Rev.io Doesn’t Fear Claude Code. It Loves It. North Carolina flight delayed by bee swarm on turbine Some guests on this podcast are clients of Channel Mastered. Compensation plays no part in their appearance or the content of the discussion unless the episode they appear on is a “bonus episode” explicitly labeled as sponsored.","meta_description":"Erick and Rich discuss why anyone using or selling LLM tokens badly needs FinOps help, as well as why an MSP’s onboarding process determines how long new…","key_points":[],"chapters":[],"topics":[],"duration_seconds":4611,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/msp-chat-6703058/episodes/episode-119-lopsided-biceps/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/msp-chat-6703058/episode-119-lopsided-biceps.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}