{"podcast":{"title":"Money Box","slug":"money-box-160337","podcast_index_feed_id":160337,"rss_url":"https://podcasts.files.bbci.co.uk/b006qjnv.rss","website_url":"http://www.bbc.co.uk/programmes/b006qjnv","image_url":"http://ichef.bbci.co.uk/images/ic/3000x3000/p0m1r825.jpg","author":"BBC","episode_count":736,"summary":"The latest news from the world of personal finance plus advice for those trying to make the most of their money.","last_synced_at":"2026-07-26T10:19:25.472179+00:00","page_url":"https://stenobird.com/podcast/money-box-160337"},"episode":{"title":"Motor Finance Claims and Pay by Bank","slug":"motor-finance-claims-and-pay-by-bank","published_at":"2026-03-21T12:00:00+00:00","page_url":"https://stenobird.com/podcast/money-box-160337/motor-finance-claims-and-pay-by-bank","show_page_url":"https://stenobird.com/podcast/money-box-160337","url":"http://www.bbc.co.uk/programmes/m002rq6b","audio_url":"http://open.live.bbc.co.uk/mediaselector/6/redir/version/2.0/mediaset/audio-nondrm-download-rss/proto/http/vpid/p0n2gxj6.mp3","summary":"Claims management firms have been warned by regulators to treat their customers fairly over compensation claims for mis-sold car finance. The financial regulator is set to announce its own free-to-use scheme for the millions of people who could be due compensation because the car finance deals they signed up to were mis-sold. Private claims management firms, which have already taken on many claims, can take as much as 40% of any compensation eventually paid out. The warning from the regulator includes telling consumers to guard against large charges to pull out of their claim, so-called exit fees, if they wish to switch to the free scheme. And, if you've been shopping online recently you may have been asked to eschew your usual credit-card payment in favour of a new way to hand over your money: pay by bank. By cutting out the credit or debit card middlemen, you'll be saving the retailer some cost from payment fees. But what's in it for the online shopper - apart from having to put up with weaker consumer protection? Also, the savings and investment divide between those who are, and aren't, using the tax-free benefits of a junior ISA and the new figures which show how online scammers are targeting those who are trying to improve their personal finances. Photo credit: Tim Goode/PA Wire","meta_description":"Claims management firms have been warned by regulators to treat their customers fairly over compensation claims for mis-sold car finance. The financial re…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1491,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/money-box-160337/episodes/motor-finance-claims-and-pay-by-bank/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/money-box-160337/motor-finance-claims-and-pay-by-bank.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}