{"podcast":{"title":"Modern Healthcare's Healthcare Insider Podcast","slug":"modern-healthcare-s-healthcare-insider-podcast-2971600","podcast_index_feed_id":2971600,"rss_url":"https://modernhealthcarehealthcareinsider.libsyn.com/rss","website_url":"http://modernhealthcarehealthcareinsider.libsyn.com/website","image_url":"https://static.libsyn.com/p/assets/1/9/7/3/1973db2a4f968058/Healthcare_Insider_Podcast_3000x3000_-_FINAL_Cover_Art.jpg","author":"Modern Healthcare Custom Media","episode_count":100,"summary":"Modern Healthcare's Healthcare Insider Podcast is a sponsored podcast series from Modern Healthcare Custom Media. In this series, we'll interview healthcare's most accomplished leaders to learn how they're addressing the industry's most pressing challenges, taking an inside look at the innovations that are moving the industry forward.","last_synced_at":"2026-07-29T14:20:50.020482+00:00","page_url":"https://stenobird.com/podcast/modern-healthcare-s-healthcare-insider-podcast-2971600"},"episode":{"title":"Modernizing the Payment Experience: A Roadmap for Healthcare Leaders","slug":"modernizing-the-payment-experience-a-roadmap-for-healthcare-leaders","published_at":"2025-06-11T11:00:00+00:00","page_url":"https://stenobird.com/podcast/modern-healthcare-s-healthcare-insider-podcast-2971600/modernizing-the-payment-experience-a-roadmap-for-healthcare-leaders","show_page_url":"https://stenobird.com/podcast/modern-healthcare-s-healthcare-insider-podcast-2971600","url":"http://modernhealthcare.com/payment/healthcare-insider-podcast-modernizing-payment-experience-roadmap-healthcare-leaders","audio_url":"https://traffic.libsyn.com/secure/modernhealthcarehealthcareinsider/riverside_copy_of_zelis_podcast_v2_edits_zelis_6.11.25_podca_1.mp3?dest-id=2415851","summary":"The payment process in healthcare is often slow, fragmented and paper-based, creating frustration for providers and patients, inefficiencies for payers and rising costs across the system. In this episode of Healthcare Insider, Yusuf Qasim, president of payments optimization at Zelis, shares how digital innovation can meaningfully change the healthcare payment ecosystem. From reducing friction to improving cash flow, Qasim outlines what it takes to transform outdated systems into streamlined, digital-first operations.","meta_description":"The payment process in healthcare is often slow, fragmented and paper-based, creating frustration for providers and patients, inefficiencies for payers an…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1033,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/modern-healthcare-s-healthcare-insider-podcast-2971600/episodes/modernizing-the-payment-experience-a-roadmap-for-healthcare-leaders/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/modern-healthcare-s-healthcare-insider-podcast-2971600/modernizing-the-payment-experience-a-roadmap-for-healthcare-leaders.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}