{"podcast":{"title":"MGMA Podcasts","slug":"mgma-podcasts-220052","podcast_index_feed_id":220052,"rss_url":"https://feeds.transistor.fm/mgma-podcasts","website_url":"https://www.mgma.com/podcasts","image_url":"https://img.transistorcdn.com/iBtmjVpU9D29VjqAfLGs2U3Us-t9jy7tYp_kNWTYmW0/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8yZWEz/ZWU5NmM0NTlmNWVj/Mjk1YjBkYjhmZTk0/MTA2YS5qcGc.jpg","author":"MGMA","episode_count":770,"summary":"Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on \"Women in Healthcare,\" or discover innovative strategies and solutions for your practice on \"Business Solutions.\" Stay updated on the latest industry trends and news with \"Week in Review,\" and gain valuable insights from industry leaders and MGMA members on \"Member Spotlight.\" Don't miss our flagship show, \"MGMA Insights,\" where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!","last_synced_at":"2026-07-15T14:18:46.381160+00:00","page_url":"https://stenobird.com/podcast/mgma-podcasts-220052"},"episode":{"title":"Leading with a Go-Giver Mindset: How Collaboration and Mentorship Can Drive Success in Medical Practice Management","slug":"leading-with-a-go-giver-mindset-how-collaboration-and-mentorship-can-drive-success-in-medical-practice-management","published_at":"2025-12-24T08:00:00+00:00","page_url":"https://stenobird.com/podcast/mgma-podcasts-220052/leading-with-a-go-giver-mindset-how-collaboration-and-mentorship-can-drive-success-in-medical-practice-management","show_page_url":"https://stenobird.com/podcast/mgma-podcasts-220052","url":"https://mgma-podcasts.transistor.fm/745","audio_url":"https://media.transistor.fm/dd4cd797/bad17ec4.mp3","summary":"In this episode of the MGMA Insights Podcast , Sr. Editor and host Daniel Williams talks with Carol Ittig, MBA, FACMPE , Practice Administrator at Children’s Orthopedics and Scoliosis Surgery Associates in St. Petersburg, Florida. Carol shares her journey from healthcare administration student to influential leader, and how adopting a go-giver philosophy has shaped her approach to leadership, mentorship, and innovation. Key Takeaways [03:35] Carol’s Path to Healthcare Leadership Carol’s career pivot and how early experiences in patient care sparked her passion for health care leadership. [07:35] Why Networking is Non-Negotiable How leveraging MGMA and other professional networks enabled Carol to launch new initiatives like research programs and a foundation. [07:49] The Power of Mentorship Lessons from her mentor Debbie Mitchell — setting boundaries, embracing authenticity, and saying yes to growth opportunities. [10:49] The Go-Giver Philosophy in Action Carol explains the five laws from The Go-Giver and how they translate into leadership in medical practices. [18:12] Solving Payer Challenges Through Collaboration How Carol’s orthopedic billing listserv uncovered a nationwide claims denial issue — and the steps taken to resolve $50,000 in denied claims. [21:07] AI and Prior Authorization: What Leaders Need to Know Insights into emerging AI-driven payer edits and practical tips for navigating prior authorization hurdles. [27:49] Navigating MGMA Resources Efficiently Carol’s “secret sauce” for staying informed about MGMA programs without getting lost in the website. Resources & Links Mentioned Carol Ittig on LinkedIn Orthopedic Executives Association (AOE) CHORTHO Cares Foundation The Go-Giver by Bob Burg and John David Mann MGMA Membership MGMA Mentor Program If you…","meta_description":"In this episode of the MGMA Insights Podcast , Sr. Editor and host Daniel Williams talks with Carol Ittig, MBA, FACMPE , Practice Administrator at Childre…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1862,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/mgma-podcasts-220052/episodes/leading-with-a-go-giver-mindset-how-collaboration-and-mentorship-can-drive-success-in-medical-practice-management/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/mgma-podcasts-220052/leading-with-a-go-giver-mindset-how-collaboration-and-mentorship-can-drive-success-in-medical-practice-management.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}