{"podcast":{"title":"Me, Myself, and AI","slug":"me-myself-and-ai-1366385","podcast_index_feed_id":1366385,"rss_url":"https://feeds.megaphone.fm/TPG7603691495","website_url":"https://mitsmr.com/3FRsHYT","image_url":"https://megaphone.imgix.net/podcasts/f17e8dc0-0c38-11ec-bf53-9f4a62c5ca79/image/d6784e45da0d9768f5eaa1d6c53347da.jpg?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"MIT Sloan Management Review","episode_count":119,"summary":"Discover what separates AI success from AI hype. In this series from MIT Sloan Management Review, AI winners share their secrets and success stories from the front lines. Explore the future of artificial intelligence with leaders from companies like YouTube, Cisco, and Hugging Face who are turning AI's potential into measurable business value.","last_synced_at":"2026-06-23T06:18:50.232198+00:00","page_url":"https://stenobird.com/podcast/me-myself-and-ai-1366385"},"episode":{"title":"AI Upskilling at Scale: Bank of America’s Bernard Hampton","slug":"ai-upskilling-at-scale-bank-of-america-s-bernard-hampton","published_at":"2026-06-22T16:28:00+00:00","page_url":"https://stenobird.com/podcast/me-myself-and-ai-1366385/ai-upskilling-at-scale-bank-of-america-s-bernard-hampton","show_page_url":"https://stenobird.com/podcast/me-myself-and-ai-1366385","url":"https://sloanreview.mit.edu/audio/ai-upskilling-at-scale-bank-of-americas-bernard-hampton","audio_url":"https://pdst.fm/e/traffic.megaphone.fm/AMMTO4303104044.mp3?updated=1776100609","summary":"Today’s episode, the final one of Season 13, explores how Bank of America is preparing a massive global workforce for an AI future through upskilling and reskilling. Bernard Hampton, head of the financial institution’s Academy, explains how the learning and development organization focuses on workforce agility and a building combination of technical and soft skills. Bernard outlines a three-level approach to adopting artificial intelligence and shares situations in which he feels humans need to stay in the loop. Read the episode transcript here. Guest bio: Bernard Hampton leads The Academy, which is responsible for onboarding and upskilling more than 200,000 employees as Bank of America’s chief people organization. The Academy, a team of more than 1,000 dedicated professionals, provides expert facilitation and coaching, compliance education, and immersive technology. Hampton joined the bank in 2004 and has served in many leadership roles, including as a consumer banking division executive. In addition to serving as the bank’s executive market sponsor for the West Palm Beach market, he is an executive sponsor for multiple employee engagement groups, networks, and development programs including the Intergenerational Employee Network. Hampton also serves on the global advisory board for Operation Hope, and he is a Herndon Directors Institute fellow and a 2022 inductee to the Executive Leadership Council. He also serves as an executive board member of the Urban League of Palm Beach County. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials. ME, MYSELF, AN…","meta_description":"Today’s episode, the final one of Season 13, explores how Bank of America is preparing a massive global workforce for an AI future through upskilling and…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1779,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/me-myself-and-ai-1366385/episodes/ai-upskilling-at-scale-bank-of-america-s-bernard-hampton/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/me-myself-and-ai-1366385/ai-upskilling-at-scale-bank-of-america-s-bernard-hampton.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}