{"podcast":{"title":"Marketplace All-in-One","slug":"marketplace-all-in-one-432449","podcast_index_feed_id":432449,"rss_url":"https://feeds.publicradio.org/public_feeds/marketplace-all-in-one","website_url":"https://www.marketplace.org/shows/marketplace-all-in-one/","image_url":"https://img.apmcdn.org/42678d7cee457635dc6a949a428baf19c2d7d3ab/square/0892f3-20250418-marketplace-all-in-one-podcast-cover-art-2000.jpg","author":"Marketplace","episode_count":250,"summary":"Marketplace® is the leading business news program in the nation. We bring you clear explorations of how economic news affects you, through stories, conversations, newsworthy numbers and more. The Marketplace All-in-One podcast provides each episode of the public radio broadcast programs Marketplace, Marketplace Morning Report®and Marketplace Tech® along with our podcasts Make Me Smart, Corner Office and The Uncertain Hour. Visit marketplace.org for more. From American Public Media.","last_synced_at":"2026-07-25T22:17:08.914429+00:00","page_url":"https://stenobird.com/podcast/marketplace-all-in-one-432449"},"episode":{"title":"A modern-day odyssey through AI chatbot hellscape","slug":"a-modern-day-odyssey-through-ai-chatbot-hellscape","published_at":"2026-07-23T10:00:00+00:00","page_url":"https://stenobird.com/podcast/marketplace-all-in-one-432449/a-modern-day-odyssey-through-ai-chatbot-hellscape","show_page_url":"https://stenobird.com/podcast/marketplace-all-in-one-432449","url":"https://www.marketplace.org/episode/2026/07/23/a-modern-day-odyssey-through-ai-chatbot-hellscape","audio_url":"https://pscrb.fm/rss/p/mgln.ai/e/5/dts.podtrac.com/redirect.mp3/play.publicradio.org/podcast/o/marketplace/tech_report/2026/07/23/tech_20260723_0723_MP_TECH_pod_128.mp3?awCollectionId=mkp-AllNOne&awEpisodeId=01KY5QJ9X6SZ573KW1R1RJFFYH","summary":"A missing package can easily ruin a day, but chasing where that package went — or even a refund — is like following Odysseus on his treacherous journey. And in the age of AI chatbots, the process is a whole lot less human.Dillon Thompson is currently on such a journey. He is looking for an e-bike that FedEx said had been delivered. In his search, Thompson found himself in the AI chatbot hellscape that customer service lines have become. “Marketplace Tech” host Meghan McCarty Carino spoke with Thompson about his trials and tribulations as he chased his tail from company to company and chatbot to chatbot in hopes of finding his missing bike.","meta_description":"A missing package can easily ruin a day, but chasing where that package went — or even a refund — is like following Odysseus on his treacherous journey. A…","key_points":[],"chapters":[],"topics":[],"duration_seconds":495,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/marketplace-all-in-one-432449/episodes/a-modern-day-odyssey-through-ai-chatbot-hellscape/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/marketplace-all-in-one-432449/a-modern-day-odyssey-through-ai-chatbot-hellscape.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}