{"podcast":{"title":"Managing Care Quality","slug":"managing-care-quality-7114584","podcast_index_feed_id":7114584,"rss_url":"https://feeds.captivate.fm/managing-care-quality/","website_url":"https://managing-care-quality.captivate.fm","image_url":"https://artwork.captivate.fm/d69cfde6-f3b4-4432-bc1d-892ccce884ec/eD6uxNOJtYjvQnbwcF0w5I6M.jpg","author":"Lesley Shaw","episode_count":35,"summary":"Welcome to Managing Care Quality Improvement with the Qualitizer Process—a podcast designed for Registered Managers who want to lead with confidence, revisit strategies, refine skills, and drive success in service quality improvement! My aim is to provide you with practical tips, trusted tools, and actionable insights to make managing your services more effective and less overwhelming. Whether you’re revisiting core principles or exploring new strategies, this podcast is here to support you at every step of your journey. I know managing services is challenging, but you don’t have to do it alone. With over 30 years as a Health & Social Care leader, I’m the founder of Registered Care Manager and creator of the Qualitizer Process™—a unique framework to guide managers through a quality improvement journey. “After 30 years of managing what is often termed 'turnaround' in care services and supporting other managers to deliver quality improvement, I realized I had developed a method that I used time and again. The Qualitizer Process™ was born from my hands-on experience and is designed specifically to support care professionals like you. It’s a simple, reliable approach focused on enhanc…","last_synced_at":"2026-07-10T14:24:36.531724+00:00","page_url":"https://stenobird.com/podcast/managing-care-quality-7114584"},"episode":{"title":"Head Start to a Fixed 2026 -Reflect, Reset & Move with Momentum","slug":"head-start-to-a-fixed-2026-reflect-reset-move-with-momentum","published_at":"2025-12-12T05:00:00+00:00","page_url":"https://stenobird.com/podcast/managing-care-quality-7114584/head-start-to-a-fixed-2026-reflect-reset-move-with-momentum","show_page_url":"https://stenobird.com/podcast/managing-care-quality-7114584","url":"https://managing-care-quality.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/2b8b36f5-d402-40e8-ac47-fc7bcd8340e7.mp3","summary":"There’s something powerful about a new year – but I’m a big believer that the real fresh start happens before the calendar flips. If you wait until half way through January to start thinking about 2026, you’ll probably be doing it when you’re already tired, short-staffed and reacting to day-to-day fires. This series is about getting ahead of that. Over the next six weeks, I’m walking you through a simple, structured “Head Start to a Fixed 2026” so that by the time January arrives, you’re not staring at a blank page. You’ll already know what worked in 2025, where the pressure points are, and what you want to focus on in the year ahead. This first Week  is all about Reflect, Reset & Move with Momentum. You can’t plan forward intelligently if you haven’t looked back clearly. This isn’t about beating yourself up for what didn’t get done. It’s about taking an honest, balanced view of 2025 so you can carry the learning – not the baggage – into 2026.","meta_description":"There’s something powerful about a new year – but I’m a big believer that the real fresh start happens before the calendar flips. If you wait until half w…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1071,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/managing-care-quality-7114584/episodes/head-start-to-a-fixed-2026-reflect-reset-move-with-momentum/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/managing-care-quality-7114584/head-start-to-a-fixed-2026-reflect-reset-move-with-momentum.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}