{"podcast":{"title":"Managing Care Quality","slug":"managing-care-quality-7114584","podcast_index_feed_id":7114584,"rss_url":"https://feeds.captivate.fm/managing-care-quality/","website_url":"https://managing-care-quality.captivate.fm","image_url":"https://artwork.captivate.fm/d69cfde6-f3b4-4432-bc1d-892ccce884ec/eD6uxNOJtYjvQnbwcF0w5I6M.jpg","author":"Lesley Shaw","episode_count":35,"summary":"Welcome to Managing Care Quality Improvement with the Qualitizer Process—a podcast designed for Registered Managers who want to lead with confidence, revisit strategies, refine skills, and drive success in service quality improvement! My aim is to provide you with practical tips, trusted tools, and actionable insights to make managing your services more effective and less overwhelming. Whether you’re revisiting core principles or exploring new strategies, this podcast is here to support you at every step of your journey. I know managing services is challenging, but you don’t have to do it alone. With over 30 years as a Health & Social Care leader, I’m the founder of Registered Care Manager and creator of the Qualitizer Process™—a unique framework to guide managers through a quality improvement journey. “After 30 years of managing what is often termed 'turnaround' in care services and supporting other managers to deliver quality improvement, I realized I had developed a method that I used time and again. The Qualitizer Process™ was born from my hands-on experience and is designed specifically to support care professionals like you. It’s a simple, reliable approach focused on enhanc…","last_synced_at":"2026-07-10T14:24:36.531724+00:00","page_url":"https://stenobird.com/podcast/managing-care-quality-7114584"},"episode":{"title":"Head Start to 2026 – Week 6 Create your 2026 roadmap","slug":"head-start-to-2026-week-6-create-your-2026-roadmap","published_at":"2026-01-23T05:00:00+00:00","page_url":"https://stenobird.com/podcast/managing-care-quality-7114584/head-start-to-2026-week-6-create-your-2026-roadmap","show_page_url":"https://stenobird.com/podcast/managing-care-quality-7114584","url":"https://managing-care-quality.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/bda51787-42f8-4a24-bcb4-a5ac87977708.mp3","summary":"You’ve done a lot over these five weeks: Reflected on your 2025 story. Looked honestly at your staffing and rota. Calmed your relationship with compliance. Brought residents’ lived experience back into focus. Tuned up the operational engine behind the scenes of a successful service Now it’s time to turn all of that into a clear 2026 roadmap . The aim is simple: when you walk into January, you already know what you’re aiming for, why it matters, and how you’ll track progress. You’ll still have surprises – this is care, after all – but you won’t be drifting.","meta_description":"You’ve done a lot over these five weeks: Reflected on your 2025 story. Looked honestly at your staffing and rota. Calmed your relationship with compliance…","key_points":[],"chapters":[],"topics":[],"duration_seconds":943,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/managing-care-quality-7114584/episodes/head-start-to-2026-week-6-create-your-2026-roadmap/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/managing-care-quality-7114584/head-start-to-2026-week-6-create-your-2026-roadmap.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}