{"podcast":{"title":"Making Money: Financial Education for Entrepreneurs","slug":"making-money-financial-education-for-entrepreneurs-7012005","podcast_index_feed_id":7012005,"rss_url":"https://media.rss.com/making-money-with-paul-ng/feed.xml","website_url":"https://rss.com/podcasts/making-money-with-paul-ng","image_url":"https://media.rss.com/making-money-with-paul-ng/podcast_cover_20260613_080607_f05b766725e1a2d0a6be78b633f659d7.png","author":"Paul Ng and Benjamin Foss","episode_count":41,"summary":"Many people struggle to make money to live stress free, save, invest, and grow a financial legacy for future generations. In this podcast, longtime entrepreneur and business owner Paul Ng shares his knowledge and wisdom on how to make more money, keep more of what you make, and make your money work harder for you. Paul will also pull on his extensive network to bring in high quality professionals with a wide range of expertise with additional insights in finance and business. Co-Hosted by Benjamin Foss (IG @BenjaminDFoss) Not financial advice. Connect with Paul at: www.fusionsconsultant.com","last_synced_at":"2026-06-16T00:19:10.180287+00:00","page_url":"https://stenobird.com/podcast/making-money-financial-education-for-entrepreneurs-7012005"},"episode":{"title":"#28 - How to Turn Angry Customers Into Brand Champions","slug":"28-how-to-turn-angry-customers-into-brand-champions","published_at":"2025-03-03T12:01:29+00:00","page_url":"https://stenobird.com/podcast/making-money-financial-education-for-entrepreneurs-7012005/28-how-to-turn-angry-customers-into-brand-champions","show_page_url":"https://stenobird.com/podcast/making-money-financial-education-for-entrepreneurs-7012005","url":"https://rss.com/podcasts/making-money-with-paul-ng/1923131","audio_url":"https://content.rss.com/episodes/287994/1923131/making-money-with-paul-ng/2025_03_03_02_51_36_aafab340-d34c-423b-bfb3-4c433bcac8ba.mp3","summary":"Every business makes mistakes, and sometimes, you will have to deal with angry customers. This week we talk about how not to handle angry customers, what to do instead, and why turning angry customers into brand ambassadors can be valuable for your businesses. As always, like, subscribe, review, and share the show with anyone you think will find this information helpful. We are here to help you make more money and live a better life through financial education and entrepreneurship.. Watch the podcast on YouTube: https://www.youtube.com/@makingmoneypod Reach Paul Ng at www.fusionsconsultant.com Reach Benjamin Foss on Instagram & Twitter/X: @benjamindfoss or on his website: www.rapidappraisalscolorado.com Not financial advice Copyright 2025, Foss Creative Ltd","meta_description":"Every business makes mistakes, and sometimes, you will have to deal with angry customers. This week we talk about how not to handle angry customers, what…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2289,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/making-money-financial-education-for-entrepreneurs-7012005/episodes/28-how-to-turn-angry-customers-into-brand-champions/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/making-money-financial-education-for-entrepreneurs-7012005/28-how-to-turn-angry-customers-into-brand-champions.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}