{"podcast":{"title":"Letting & Estate Agent Podcast","slug":"letting-estate-agent-podcast-2704","podcast_index_feed_id":2704,"rss_url":"https://feeds.soundcloud.com/users/soundcloud:users:138937602/sounds.rss","website_url":"http://how-to-grow-your-lettings-agency.blogspot.co.uk/","image_url":"https://i1.sndcdn.com/avatars-000472495671-spokph-original.jpg","author":"Christopher Watkin","episode_count":500,"summary":"The Letting & Estate Agents Podcast Having worke…","last_synced_at":"2026-09-04T10:18:45.023423+00:00","page_url":"https://stenobird.com/podcast/letting-estate-agent-podcast-2704"},"episode":{"title":"AI vs Customer Service in Estate Agency - Ep. 2603","slug":"ai-vs-customer-service-in-estate-agency-ep-2603","published_at":"2026-08-05T00:00:00+00:00","page_url":"https://stenobird.com/podcast/letting-estate-agent-podcast-2704/ai-vs-customer-service-in-estate-agency-ep-2603","show_page_url":"https://stenobird.com/podcast/letting-estate-agent-podcast-2704","url":"https://soundcloud.com/christopher-watkin/ai-vs-customer-service-in","audio_url":"https://feeds.soundcloud.com/stream/2374179749-christopher-watkin-ai-vs-customer-service-in.mp3","summary":"Can AI improve estate and letting agency without replacing great customer service? Paul Sloan explains where technology adds value, why sensitive conversations should stay human, and how automating compliance tasks frees agents to focus on building stronger client relationships.","meta_description":"Can AI improve estate and letting agency without replacing great customer service? Paul Sloan explains where technology adds value, why sensitive conversa…","key_points":[],"chapters":[],"topics":[],"duration_seconds":187,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/letting-estate-agent-podcast-2704/episodes/ai-vs-customer-service-in-estate-agency-ep-2603/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/letting-estate-agent-podcast-2704/ai-vs-customer-service-in-estate-agency-ep-2603.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}