{"podcast":{"title":"Lending Leadership","slug":"lending-leadership-7056247","podcast_index_feed_id":7056247,"rss_url":"https://feeds.captivate.fm/lending-leadership/","website_url":"https://lending-leadership.captivate.fm","image_url":"https://artwork.captivate.fm/a4c0362e-4757-49c6-a312-53891e88ff45/-pgWWzn8NanoCp6sRFcHn6_i.jpg","author":"HMA Mortgage","episode_count":92,"summary":"Welcome to Lending Leadership: the podcast designed for mortgage loan originators who are looking to elevate their careers and gain a competitive edge in the industry. Whether you're a seasoned professional or an aspiring loan officer, this podcast will have you clear to close with valuable insights, expert advice, and jaw-dropping stories from the cutting edge of the mortgage business. Lending Leadership is two powerful shows in one, alternating every week between The Mortgage Pros and The Creative Brief. In The Mortgage Pros, you’ll be guided by the three dynamic partners of HMA Mortgage—Tom Mills, Dave Holland, and Robert Fillyaw—through the real, unfiltered truth about the mortgage industry. With decades of combined experience and close to a million dollars spent on professional coaching (yes, you read that right), our hosts are ready to share their wealth of knowledge and hard-earned wisdom and maybe even reveal a few facepalm-worthy moments that loan officers will not want to miss. In The Creative Brief, we’ll take a step back from the front lines of the mortgage world and show you results-driven marketing processes that every loan officer will want to use on a daily basis.…","last_synced_at":"2026-07-15T16:19:52.326819+00:00","page_url":"https://stenobird.com/podcast/lending-leadership-7056247"},"episode":{"title":"Unlocking Sales Success with Facial Intelligence and Body Language in the Age of AI","slug":"unlocking-sales-success-with-facial-intelligence-and-body-language-in-the-age-of-ai","published_at":"2026-07-01T07:00:00+00:00","page_url":"https://stenobird.com/podcast/lending-leadership-7056247/unlocking-sales-success-with-facial-intelligence-and-body-language-in-the-age-of-ai","show_page_url":"https://stenobird.com/podcast/lending-leadership-7056247","url":"https://www.hmamortgage.com/lending-leadership/unlocking-sales-success-with-facial-intelligence-and-body-language-in-the-age-of-ai","audio_url":"https://episodes.captivate.fm/episode/854b7ab1-4994-4e0c-8a69-18f13850cc84.mp3","summary":"In this episode, we dive deep into the crucial skills that truly set successful sales professionals, leaders, and marketers apart: people skills and communication intelligence in an age increasingly dominated by AI and technology. We’re thrilled to welcome Brian Galke, founder of Subtle Skills, facial intelligence expert, and one of the most dynamic communicators out there, to join us for a conversation that bridges tech and true human connection. We set the stage with reflections on how experiences, whether it’s a magic show or a corporate sales rally, are often less about the technical details and far more about the performance and connection built with the audience. As we all talk about AI, automation, and efficiency, we ask: what if the biggest opportunity isn’t communicating better with tech, but better with humans? Brian takes us through his fascinating story from introverted self-proclaimed tech nerd to one of the most sought-after experts on reading faces and decoding communication styles. Together, we explore how AI can be a powerful support tool, but the ability to read people, to listen, observe, and adapt—remains an irreplaceable leadership advantage. Here’s what we cover in this episode: Brian’s journey from IT trainer to facial intelligence expert and why communication is a learned skill, not an innate trait. The surprising connections between magic, sales presentations, and the importance of always having a “plan B.” Practical, actionable methods to decode how others like to communicate through facial features, word choice, and body language. Why personal branding and authentic relationships have become non-negotiable in today’s workplace. The real risks of losing touch with human interaction in a world obsessed with automation. Key takeaways: Presentati…","meta_description":"In this episode, we dive deep into the crucial skills that truly set successful sales professionals, leaders, and marketers apart: people skills and commu…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2612,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/lending-leadership-7056247/episodes/unlocking-sales-success-with-facial-intelligence-and-body-language-in-the-age-of-ai/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/lending-leadership-7056247/unlocking-sales-success-with-facial-intelligence-and-body-language-in-the-age-of-ai.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}