{"podcast":{"title":"Lending Leadership","slug":"lending-leadership-7056247","podcast_index_feed_id":7056247,"rss_url":"https://feeds.captivate.fm/lending-leadership/","website_url":"https://lending-leadership.captivate.fm","image_url":"https://artwork.captivate.fm/a4c0362e-4757-49c6-a312-53891e88ff45/-pgWWzn8NanoCp6sRFcHn6_i.jpg","author":"HMA Mortgage","episode_count":92,"summary":"Welcome to Lending Leadership: the podcast designed for mortgage loan originators who are looking to elevate their careers and gain a competitive edge in the industry. Whether you're a seasoned professional or an aspiring loan officer, this podcast will have you clear to close with valuable insights, expert advice, and jaw-dropping stories from the cutting edge of the mortgage business. Lending Leadership is two powerful shows in one, alternating every week between The Mortgage Pros and The Creative Brief. In The Mortgage Pros, you’ll be guided by the three dynamic partners of HMA Mortgage—Tom Mills, Dave Holland, and Robert Fillyaw—through the real, unfiltered truth about the mortgage industry. With decades of combined experience and close to a million dollars spent on professional coaching (yes, you read that right), our hosts are ready to share their wealth of knowledge and hard-earned wisdom and maybe even reveal a few facepalm-worthy moments that loan officers will not want to miss. In The Creative Brief, we’ll take a step back from the front lines of the mortgage world and show you results-driven marketing processes that every loan officer will want to use on a daily basis.…","last_synced_at":"2026-07-15T16:19:52.326819+00:00","page_url":"https://stenobird.com/podcast/lending-leadership-7056247"},"episode":{"title":"Building Better Relationships: How to Truly Connect in Real Estate Without Coffee or Donuts","slug":"building-better-relationships-how-to-truly-connect-in-real-estate-without-coffee-or-donuts","published_at":"2026-06-17T07:00:00+00:00","page_url":"https://stenobird.com/podcast/lending-leadership-7056247/building-better-relationships-how-to-truly-connect-in-real-estate-without-coffee-or-donuts","show_page_url":"https://stenobird.com/podcast/lending-leadership-7056247","url":"https://www.hmamortgage.com/lending-leadership/building-better-relationships-how-to-truly-connect-in-real-estate-without-coffee-or-donuts","audio_url":"https://episodes.captivate.fm/episode/eb1428f0-cdf5-48ff-9118-0cd71353b247.mp3","summary":"Welcome back to Lending Leadership: The Creative Brief your front-row seat to candid conversations and powerful insights that move the mortgage and real estate industries forward. This week, we’re thrilled to continue our deep dive with Maria Quattrone, Philadelphia listings powerhouse, as we unpack what’s holding salespeople back and how real connections, not coffee meetings are what drive business and relationships in our high-touch industry. If you missed part one, Maria shared how she built a listing-driven business with 192 listings in a single year and challenged herself to book over 100 appointments in one month. In this episode, we go even deeper on authenticity, adding value, and building meaningful partnerships. We discuss the real perceptions realtors have about loan officers, what it truly means to lead with value, and why authenticity and courage are not just buzzwords, but the foundations of long-term success. Maria also pulls back the curtain on her “More Listings Now” operating system and details how she builds engaged communities seeking more than surface-level connections. Here’s what we covered in this episode: Why should sales professionals stop leading with products and start leading with empathy and added value. The power of authenticity is why being the same person at work, on social, and at home matters. How to approach partnerships through service, not solicitation. Building accountability through public commitments. The importance of community, coaching, and proximity for exponential growth. Key takeaways: Relationships Over Transactions: We explored the critical need to connect with people on a real level, emphasizing that success in real estate and lending depends on caring about the person behind the transaction. Maria underscored that “Nob…","meta_description":"Welcome back to Lending Leadership: The Creative Brief your front-row seat to candid conversations and powerful insights that move the mortgage and real e…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1475,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/lending-leadership-7056247/episodes/building-better-relationships-how-to-truly-connect-in-real-estate-without-coffee-or-donuts/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/lending-leadership-7056247/building-better-relationships-how-to-truly-connect-in-real-estate-without-coffee-or-donuts.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}