{"podcast":{"title":"Learning Uncut","slug":"learning-uncut-430075","podcast_index_feed_id":430075,"rss_url":"https://learninguncut.libsyn.com/rss","website_url":"https://learninguncut.global/podcast/","image_url":"https://static.libsyn.com/p/assets/f/e/b/f/febf61d634eeb39c/Learning_Uncut_Logo_with_Tagline_Square.png","author":"Michelle Parry-Slater","episode_count":282,"summary":"Learning Uncut is about real conversations around real learning solutions and real experiences with real advice from real people. We're all about keeping it \"real.\" Here's an overview of our approach: Strategy and tactics. We want to unpack the strategy and how-to's of creating great learning solutions, frameworks and teams. CONVERSATIONS, NOT SCRIPTED DISCUSSION Our podcasts are professional but not so edited and polished that they lose their authenticity. We want our audience to hear real people having real conversations and sharing real examples and advice. PROGRESSIVE We want to showcase the \"unsung L&D heroes\" out there doing great work, being brave and trying new things. PRACTICAL We invite our guests to share tips and strategies to help listeners take their solutions to the next level. We aim to provide actionable takeaways for our listeners through show notes, links and downloads wherever possible.","last_synced_at":"2026-06-30T06:20:05.857606+00:00","page_url":"https://stenobird.com/podcast/learning-uncut-430075"},"episode":{"title":"183: Hearing Loss Awareness Designing for Empathy at Scale (HSBC) - Georgie Cooke, Louise Bassiri and Michelle Parry-Slater","slug":"183-hearing-loss-awareness-designing-for-empathy-at-scale-hsbc-georgie-cooke-louise-bassiri-and-michelle-parry-slater","published_at":"2026-04-06T14:57:00+00:00","page_url":"https://stenobird.com/podcast/learning-uncut-430075/183-hearing-loss-awareness-designing-for-empathy-at-scale-hsbc-georgie-cooke-louise-bassiri-and-michelle-parry-slater","show_page_url":"https://stenobird.com/podcast/learning-uncut-430075","url":"https://learninguncut.libsyn.com/183-hearing-loss-awareness-designing-for-empathy-at-scale-georgie-cooke-louise-bassiri-and-michelle-parry-slater","audio_url":"https://traffic.libsyn.com/secure/learninguncut/LU_183.mp3?dest-id=720224","summary":"Hearing loss is more common than most workplaces acknowledge. Around one in six Australians, one in eight Americans, and one in five UK adults lives with some form of hearing loss, tinnitus or D/deafness. Yet at HSBC UK, only a handful of colleagues had formally disclosed a hearing loss before this project launched. In this episode, Michelle Parry-Slater speaks with Georgie Cooke from Lima Delta and Louise Bassiri from HSBC UK about their award-shortlisted hearing loss awareness programme, created with the RNID and learning partner Jam Pan. Rather than telling colleagues about hearing loss, they simulated it, placing learners inside first-person video scenarios in real HSBC locations, with audio shaped by RNID audiologists to recreate common hearing loss experiences. The results: over 4,000 voluntary completions, a 400% increase in colleague disclosures, nearly 2,000 hearing checks taken, and for some, a life-changing diagnosis.","meta_description":"Hearing loss is more common than most workplaces acknowledge. Around one in six Australians, one in eight Americans, and one in five UK adults lives with…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2819,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/learning-uncut-430075/episodes/183-hearing-loss-awareness-designing-for-empathy-at-scale-hsbc-georgie-cooke-louise-bassiri-and-michelle-parry-slater/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/learning-uncut-430075/183-hearing-loss-awareness-designing-for-empathy-at-scale-hsbc-georgie-cooke-louise-bassiri-and-michelle-parry-slater.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}