{"podcast":{"title":"KQED's Forum","slug":"kqed-s-forum-910728","podcast_index_feed_id":910728,"rss_url":"https://feeds.megaphone.fm/KQINC9557381633","website_url":"https://www.kqed.org/forum","image_url":"https://megaphone.imgix.net/podcasts/f7fab6b6-22d6-11eb-9a54-13d0154cc15e/image/KQED_Podcast_tiles_-_NPR_network_Forum.png?ixlib=rails-4.3.1&max-w=3000&max-h=3000&fit=crop&auto=format,compress","author":"KQED","episode_count":3536,"summary":"Forum tells remarkable and true stories about who we are and where we live. In the first hour, Alexis Madrigal convenes the diverse voices of the Bay Area, before turning to Mina Kim for the second hour to chronicle and center Californians’ experience. In an increasingly divided world, Mina and Alexis host conversations that inform, challenge and unify listeners with big ideas and different viewpoints. Want to call/submit your comments during our live Forum program Mon-Fri, 9am-11am? We'd love to hear from you! Please dial 866.SF.FORUM or (866) 733-6786 or email forum@kqed.org, tweet, or post on Facebook.","last_synced_at":"2026-09-30T22:18:30.402859+00:00","page_url":"https://stenobird.com/podcast/kqed-s-forum-910728"},"episode":{"title":"KQED Investigates Botched Clipper 2.0 Launch","slug":"kqed-investigates-botched-clipper-2-0-launch","published_at":"2026-08-25T19:35:00+00:00","page_url":"https://stenobird.com/podcast/kqed-s-forum-910728/kqed-investigates-botched-clipper-2-0-launch","show_page_url":"https://stenobird.com/podcast/kqed-s-forum-910728","url":"https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/traffic.megaphone.fm/KQINC8692922416.mp3","audio_url":"https://www.podtrac.com/pts/redirect.mp3/pdst.fm/e/traffic.megaphone.fm/KQINC8692922416.mp3","summary":"Last December, Bay Area transit officials launched Clipper 2.0 – a revamp of the payment system used across the region’s 22 public transportation systems. The new version was supposed to allow seamless rides between systems and coordinate discounts and other programs. But its rollout turned out to be a bumpy ride that was riddled with errors including payments not being credited, account software locking out customers and system-wide outages lasting hours. KQED’s Azul Dahlstrom-Eckman joins us to talk about his investigation into what went wrong and what’s next for Clipper. Guests: Azul Dahlstrom-Eckman,&nbsp;reporter, KQED News Adina Levin,&nbsp;project director, Friends of Caltrain Sarah Syed,&nbsp;board member representing the City of Alameda and portions of Oakland and San Leandro, AC Transit Board of Directors Andrew Fremier,&nbsp;executive director, Metropolitan Transportation Commission Learn more about your ad choices. Visit megaphone.fm/adchoices","meta_description":"Last December, Bay Area transit officials launched Clipper 2.0 – a revamp of the payment system used across the region’s 22 public transportation systems.…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3281,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/kqed-s-forum-910728/episodes/kqed-investigates-botched-clipper-2-0-launch/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/kqed-s-forum-910728/kqed-investigates-botched-clipper-2-0-launch.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}