{"podcast":{"title":"Keys To The Shop : Equipping Coffee Shop Leaders","slug":"keys-to-the-shop-equipping-coffee-shop-leaders-1053408","podcast_index_feed_id":1053408,"rss_url":"https://keystotheshop.libsyn.com/rss","website_url":"http://www.keystotheshop.com/consulting","image_url":"https://static.libsyn.com/p/assets/d/4/4/a/d44ab89a3b9d70a7d959afa2a1bf1c87/Minimalist_X_Letter_Logo_1-20260504-4c0ozofp71.jpg","author":"www.keystotheshop.com","episode_count":1137,"summary":"A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.","last_synced_at":"2026-07-09T20:22:00.457899+00:00","page_url":"https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408"},"episode":{"title":"Special! Interviews From Coffee Fest NYC 2026! w/ Rachel Apple and Ivana Chan (Raise the Bar), Jeremy Lyman (Birch Coffee), Lauren Tran (Bahn by Lauren)","slug":"special-interviews-from-coffee-fest-nyc-2026-w-rachel-apple-and-ivana-chan-raise-the-bar-jeremy-lyman-birch-coffee-lauren-tran-bahn-by-lauren","published_at":"2026-05-20T10:00:00+00:00","page_url":"https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408/special-interviews-from-coffee-fest-nyc-2026-w-rachel-apple-and-ivana-chan-raise-the-bar-jeremy-lyman-birch-coffee-lauren-tran-bahn-by-lauren","show_page_url":"https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408","url":"https://keystotheshop.libsyn.com/special-interviews-from-coffee-fest-nyc-2026-w-rachel-apple-and-ivana-chan-raise-the-bar-jeremy-lyman-birch-coffee-lauren-tran-bahn-by-lauren-ot","audio_url":"https://traffic.libsyn.com/secure/keystotheshop/KTTS_CF_NYC_EDITED.mp3?dest-id=412105","summary":"Every Coffee Fest we sit down with presenters and speakers to talk about their field of expertise and learn from their experience in coffee. This last NYC Coffee Fest we were privileged to get to chat with four dynamic professionals and discuss everything from barista education and community, social media strategy, and how to run a world class bakery and coffee bar. We start with Ivana Chan and Rachel Apple of Raise the Bar! Ivana Chan is a marketing and e-commerce consultant who has spent the last seven years helping specialty coffee brands grow by bringing their hospitality online through thoughtful digital strategy. She is also the co-founder of Raise the Bar Coffee, a nonprofit focused on accessible coffee education, mentorship, and community-building, best known for organizing Level Up, an event where baristas connect, learn, and build sustainable careers in coffee Rachel Apple is an esteemed figure in the specialty coffee industry, with over 19 years of comprehensive experience. Her extensive resume includes pivotal roles as Quality Control for George Howell Coffee, Coffee Buyer & Global Supply Chain Manager, Roaster, Educator, & Barista in addition to being a Legacy Q Grader. She is also the only woman, globally, who is a Cup of Excellence Head Judge & SET Course Instructor. Rachel also serves as a US Barista Championship Head Judge, Sensory Lead, and Committee Member, investing years in volunteer work and leadership in the specialty coffee community – which has recently manifested in co-founding an education focused 501(c)(3) nonprofit Raise the Bar. Links: https://www.instagram.com/raisethebar_coffee/ Next we get to learn about winning social media strategy from Birch Coffee's Jeremy Lyman! Jeremy Lyman is the co-founder of Birch Coffee, a New York City-based…","meta_description":"Every Coffee Fest we sit down with presenters and speakers to talk about their field of expertise and learn from their experience in coffee. This last NYC…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3373,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/keys-to-the-shop-equipping-coffee-shop-leaders-1053408/episodes/special-interviews-from-coffee-fest-nyc-2026-w-rachel-apple-and-ivana-chan-raise-the-bar-jeremy-lyman-birch-coffee-lauren-tran-bahn-by-lauren/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408/special-interviews-from-coffee-fest-nyc-2026-w-rachel-apple-and-ivana-chan-raise-the-bar-jeremy-lyman-birch-coffee-lauren-tran-bahn-by-lauren.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}