{"podcast":{"title":"Keys To The Shop : Equipping Coffee Shop Leaders","slug":"keys-to-the-shop-equipping-coffee-shop-leaders-1053408","podcast_index_feed_id":1053408,"rss_url":"https://keystotheshop.libsyn.com/rss","website_url":"http://www.keystotheshop.com/consulting","image_url":"https://static.libsyn.com/p/assets/d/4/4/a/d44ab89a3b9d70a7d959afa2a1bf1c87/Minimalist_X_Letter_Logo_1-20260504-4c0ozofp71.jpg","author":"www.keystotheshop.com","episode_count":1163,"summary":"A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.","last_synced_at":"2026-09-26T06:17:53.572650+00:00","page_url":"https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408"},"episode":{"title":"622: Lifting Up Coffee Farmers w/ Ben Carlson of Long Miles Coffee!","slug":"622-lifting-up-coffee-farmers-w-ben-carlson-of-long-miles-coffee","published_at":"2026-08-25T16:59:42+00:00","page_url":"https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408/622-lifting-up-coffee-farmers-w-ben-carlson-of-long-miles-coffee","show_page_url":"https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408","url":"https://keystotheshop.libsyn.com/622-lifting-up-coffee-farmers-w-ben-carlson-of-long-miles-coffee","audio_url":"https://traffic.libsyn.com/secure/keystotheshop/KTTS_622_EDITED.mp3?dest-id=412105","summary":"In coffee we can often question the impact of our efforts. Over time though, small consistent steps in the right direction can not only carry you over many miles, it can transform you and those for whom you are working. What may seem like plodding work now, is the foundation for what will be built in the future. Today we are talking with someone whose work has taken several turns over the years. All of which were in the direction of uplifting farmers with whatever means were at hand. Today the massive impact of those consistent actions has led to impact beyond measure. We are talking with Ben Carlson of Long Miles Coffee. Ben Carlson is a coffee industry leader and social entrepreneur with 23 years of global experience, including 16 years on the ground in East Africa. Based in Nairobi, Kenya, Ben serves as the CEO, Chief Culture Creator, and Sales Director of Long Miles Coffee—an impact-driven organization dedicated to producing world-class specialty coffee while uplifting smallholder farming communities out of generational poverty. Ben's journey in East Africa began in 2010 following a quality survey of Burundi's coffee sector. Driven by a vision to challenge exploitative supply chains, he transitioned from coffee trading to hands-on production, founding Long Miles Coffee in 2013 alongside his wife, Kristy. What started with a single washing station serving 180 families in Bukeye, Burundi, has scaled into a multi-country operation employing over 130 team members and supporting more than 9,500 farming families across Burundi and Uganda. Under Ben's leadership, Long Miles has consistently set benchmarks for quality and sustainability, earning numerous Cup of Excellence awards and achieving Burundi's highest coffee sales per pound. His current work focuses on pioneering…","meta_description":"In coffee we can often question the impact of our efforts. Over time though, small consistent steps in the right direction can not only carry you over man…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3302,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/keys-to-the-shop-equipping-coffee-shop-leaders-1053408/episodes/622-lifting-up-coffee-farmers-w-ben-carlson-of-long-miles-coffee/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/keys-to-the-shop-equipping-coffee-shop-leaders-1053408/622-lifting-up-coffee-farmers-w-ben-carlson-of-long-miles-coffee.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}