{"podcast":{"title":"James Reed: all about business","slug":"james-reed-all-about-business-7046050","podcast_index_feed_id":7046050,"rss_url":"https://feeds.captivate.fm/james-reed-all-about-business/","website_url":"https://james-reed-all-about-business.captivate.fm","image_url":"https://artwork.captivate.fm/21050a08-063c-4312-8f4a-3fbded3dba40/I5N9WRqDffZpIh_iArnJD5Mb.png","author":"Reed Global","episode_count":93,"summary":"'James Reed: all about business' puts you at the heart of fun, dynamic, candid conversation with business leaders, philanthropists and charitable celebrities as they use their journeys to give clear, actionable advice. Hosted by James Reed CBE, the Chairman and CEO of Reed Group, you’ll hear the highs and lows of what it means to be a true business leader to empower you to implement smarter, more meaningful strategy in your business or career.","last_synced_at":"2026-07-20T10:20:06.020123+00:00","page_url":"https://stenobird.com/podcast/james-reed-all-about-business-7046050"},"episode":{"title":"79. What businesses should learn from museums about innovation | Elizabeth McKay","slug":"79-what-businesses-should-learn-from-museums-about-innovation-elizabeth-mckay","published_at":"2026-05-18T05:00:00+00:00","page_url":"https://stenobird.com/podcast/james-reed-all-about-business-7046050/79-what-businesses-should-learn-from-museums-about-innovation-elizabeth-mckay","show_page_url":"https://stenobird.com/podcast/james-reed-all-about-business-7046050","url":"https://james-reed-all-about-business.captivate.fm","audio_url":"https://episodes.captivate.fm/episode/f2160c41-994f-4419-a909-30699f34381c.mp3","summary":"How can a major museum be run with the same entrepreneurial mindset as a high-growth business? In today's episode, James Reed speaks with Elizabeth McKay, Director and CEO of the London Transport Museum. While many perceive museums as static archives, Elizabeth explains how she applies commercial strategy to ensure one of London’s most iconic cultural landmarks remains financially sustainable and relevant in a modern economy. Elizabeth shares insights from her unconventional career journey and explains why the museum identifies as the best in the world for urban transport. They explore the evolution of work through the lens of London’s history, from the original \"chairmen\" who carried sedan chairs to the \"navvies\" who hand-dug the first underground network. Together they discuss the balance between preserving heritage and driving innovation, including the story of Harry Beck’s revolutionary Tube map and how it was initially rejected for being too radical. Elizabeth also outlines the realities of leading a cultural institution that functions as both a charity and a successful commercial entity. Timestamps 01:48 Transport history highlights 09:50 Young entrepreneurs message 20:04 Design DNA of TFL 24:26 Running the museum business 33:27 Leading through uncertainty 40:21 Funding model explained 45:10 Youth skills pipeline Follow James Reed on LinkedIn Follow Elizabeth McCay on LinkedIn: Find out more about TFL Museum and their exhibitions here: Submit your application to Reed’s Entrepreneurs Fund for a chance to a £20,000 grant HERE All About Business is brought to you by Reed Global. Learn more HERE This podcast was co-produced by Reed Global and Flamingo Media. If you’d like to create a chart-topping podcast visit Flamingo-media.co.uk","meta_description":"How can a major museum be run with the same entrepreneurial mindset as a high-growth business? In today's episode, James Reed speaks with Elizabeth McKay,…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3531,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/james-reed-all-about-business-7046050/episodes/79-what-businesses-should-learn-from-museums-about-innovation-elizabeth-mckay/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/james-reed-all-about-business-7046050/79-what-businesses-should-learn-from-museums-about-innovation-elizabeth-mckay.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}