{"podcast":{"title":"It's a Numbers Game","slug":"it-s-a-numbers-game-5444783","podcast_index_feed_id":5444783,"rss_url":"https://feeds.libsyn.com/403931/rss","website_url":"https://sites.libsyn.com/403931","image_url":"https://static.libsyn.com/p/assets/a/5/4/b/a54b5b3d8d0617f8e55e3c100dce7605/Final-MSP-Finance-Team-Podcast-20240909-3d3wdeje9k.png","author":"The MSP Finance Team","episode_count":133,"summary":"The MSP Finance Team Podcast \"It's a Numbers Game\" from the only financial management solution for MSPs in the UK, founded by former MSP-owners.","last_synced_at":null,"page_url":"https://stenobird.com/podcast/it-s-a-numbers-game-5444783"},"episode":{"title":"EP119 – How MSPs Should Start With AI Today with Fiona Challis","slug":"ep119-how-msps-should-start-with-ai-today-with-fiona-challis","published_at":"2026-01-02T15:05:00+00:00","page_url":"https://stenobird.com/podcast/it-s-a-numbers-game-5444783/ep119-how-msps-should-start-with-ai-today-with-fiona-challis","show_page_url":"https://stenobird.com/podcast/it-s-a-numbers-game-5444783","url":"https://09c50608-3af9-4380-ae1e-9bdeebb68b70.libsyn.com/ep119-how-msps-should-start-with-ai-today-with-fiona-challis","audio_url":"https://traffic.libsyn.com/secure/09c50608-3af9-4380-ae1e-9bdeebb68b70/EP120_-_How_MSPs_Should_Start_With_AI_Today_with_Fiona_Challis2.mp3?dest-id=3337619","summary":"In this episode, Fiona discusses the rapid advancements in AI, especially in the Managed Service Provider (MSP) sector. The conversation delves into how AI avatars are surpassing human avatars in social media, the adaptation of MSPs to AI technologies, and the importance of staying updated in the swiftly changing AI landscape. Fiona recalls past initiatives like the Mentori Program which helped navigate industry transformations and compares it to current AI integration. She emphasises the need for MSPs to embrace tools like Microsoft Copilot as an entry into AI, and outlines a structured path from basic AI applications to complex, agent-driven solutions. The discussion also highlights the importance of readiness assessments, internal adoption of AI tools, and the significant market demand driven by end users. MSP owners are encouraged to start small and gradually scale their AI capabilities, ensuring they don't miss out on emerging opportunities. 00:00 Introduction and Greetings 00:17 AI Avatars vs. Human Avatars 01:06 Recent Developments in AI and MSP Land 01:24 The Mentori Program and Industry Shifts 02:12 The Biggest Shift in the Channel 02:58 Monetising AI in the Channel 03:57 Challenges and Solutions for MSPs 04:21 The Seven Week Challenge: From Copilot to AI 04:52 Demand Driven by End Users 05:33 The Role of MSPs in Leading AI 07:04 Selling AI as a Transformation Tool 07:26 Real-World AI Implementation Stories 09:30 Steps for MSPs to Get Started with AI 12:09 The Importance of Internal Adoption 12:52 Readiness Assessment and Pilot Programs 18:59 The Future of AI in the Channel 27:22 Training Programs and Continuous Learning 30:29 Conclusion and Contact Information Connect with Fiona Challis LinkedIn by clicking here – https://www.linkedin.com/in/fionachallis If p…","meta_description":"In this episode, Fiona discusses the rapid advancements in AI, especially in the Managed Service Provider (MSP) sector. The conversation delves into how A…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2099,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/it-s-a-numbers-game-5444783/episodes/ep119-how-msps-should-start-with-ai-today-with-fiona-challis/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/it-s-a-numbers-game-5444783/ep119-how-msps-should-start-with-ai-today-with-fiona-challis.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}