{"podcast":{"title":"Insights & Innovators Podcast from MRII","slug":"insights-innovators-podcast-from-mrii-7077675","podcast_index_feed_id":7077675,"rss_url":"https://feeds.captivate.fm/insights-innovators/","website_url":"https://insights-innovators.captivate.fm","image_url":"https://artwork.captivate.fm/3c110a11-0ffc-46db-9506-6cfeb2a8ff9c/mrii-podcast-logo2a-sb3ssf.png","author":"The Greenbook Podcast Network","episode_count":79,"summary":"Data and insights have become the required superpowers of growth companies. No matter what peak or trough the economy is in, business leaders need actionable insights to grow markets, engage customers, and make smart strategic decisions. And research professionals need skills and insights to grow their strategic seat at the table. MRII’s Insights & Innovators talks to today’s top experts and innovators to chart a path for the role, the research methods of tomorrow, and the growing importance of the researcher to business success.","last_synced_at":"2026-09-24T22:19:24.845068+00:00","page_url":"https://stenobird.com/podcast/insights-innovators-podcast-from-mrii-7077675"},"episode":{"title":"How Can Insights Agencies Grow and Become Indispensable with Paul Griffiths","slug":"how-can-insights-agencies-grow-and-become-indispensable-with-paul-griffiths","published_at":"2026-06-25T10:00:00+00:00","page_url":"https://stenobird.com/podcast/insights-innovators-podcast-from-mrii-7077675/how-can-insights-agencies-grow-and-become-indispensable-with-paul-griffiths","show_page_url":"https://stenobird.com/podcast/insights-innovators-podcast-from-mrii-7077675","url":"https://insights-innovators.captivate.fm/episode/how-can-insights-agencies-grow-and-become-indispensable-with-paul-griffiths","audio_url":"https://episodes.captivate.fm/episode/7d563d8f-b990-4ae9-8539-78454337bb17.mp3","summary":"“If we can’t demonstrate our value, we may not deserve to exist.” Paul Griffiths, Founder, Client Advocates, joins host Nick Graham, Founder, Vertemis, to unpack what insights agencies must do to grow in a disrupted market. They discuss why agencies often sell process over commercial outcomes, and how competitors like consultancies win by linking research to decision confidence and business impact. Paul argues the biggest growth opportunity is in the gaps between projects through consistent, value-driven communication, stakeholder mapping, and better packaging of insights (exec summaries, short videos, quarterly syntheses). He outlines making everyone accountable for relationship building via account activation, being less bashful about proactive outreach, using AI to test hypotheses about client pressures, and developing “what, so what, now what” storytelling that drives action. 00:00 Stakeholders First Mindset 00:26 Podcast Intro and Guest 01:45 Why Value Matters Now 02:57 Process vs Commercial Impact 05:18 Grow by Deepening Clients 07:55 Account Activation for All 10:13 Be Bold in Outreach 11:48 From Supplier to Partner 14:17 Personal Rapport Skills 16:31 AI for Proactive Ideas 18:22 Build Brand Salience 20:46 Tell Better Insight Stories 22:42 Leadership Advice and Wrap Insights & Innovators Podcast from MRII | Hosted by The Greenbook Podcast Network Explore more episodes and resources → https://www.greenbook.org/podcast-network Learn more about MRII → https://mrii.org/","meta_description":"“If we can’t demonstrate our value, we may not deserve to exist.” Paul Griffiths, Founder, Client Advocates, joins host Nick Graham, Founder, Vertemis, to…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1725,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/insights-innovators-podcast-from-mrii-7077675/episodes/how-can-insights-agencies-grow-and-become-indispensable-with-paul-griffiths/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/insights-innovators-podcast-from-mrii-7077675/how-can-insights-agencies-grow-and-become-indispensable-with-paul-griffiths.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}