{"podcast":{"title":"Identity at the Center","slug":"identity-at-the-center-344918","podcast_index_feed_id":344918,"rss_url":"https://anchor.fm/s/c5fefcc/podcast/rss","website_url":"https://idacpodcast.com","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_nologo/1976139/1976139-1687984222617-91fa1466c536c.jpg","author":"Identity at the Center","episode_count":433,"summary":"Identity at the Center is a weekly podcast all about identity security in the context of identity and access management (IAM). With decades of real-world IAM experience, hosts Jim McDonald and Jeff Steadman bring you conversations with news, topics, and guests from the identity management industry. Do you know who has access to what?","last_synced_at":"2026-07-08T18:19:10.496727+00:00","page_url":"https://stenobird.com/podcast/identity-at-the-center-344918"},"episode":{"title":"#411 - Making IAM a Best Buy with Greg Handrick","slug":"411-making-iam-a-best-buy-with-greg-handrick","published_at":"2026-03-30T10:00:00+00:00","page_url":"https://stenobird.com/podcast/identity-at-the-center-344918/411-making-iam-a-best-buy-with-greg-handrick","show_page_url":"https://stenobird.com/podcast/identity-at-the-center-344918","url":"https://podcasters.spotify.com/pod/show/identity-at-the-center/episodes/411---Making-IAM-a-Best-Buy-with-Greg-Handrick-e3gocua","audio_url":"https://anchor.fm/s/c5fefcc/podcast/play/117240202/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-2-20%2F4653bb3c-2348-0a94-ab42-e6cd9b040e41.mp3","summary":"Jim McDonald sits down with Greg Handrick, Director of IAM at Best Buy, for a wide-ranging conversation on running enterprise identity at one of America's largest consumer electronics retailers. Greg traces a nonlinear career path from Oracle DBA and Novell administrator to IAM director. The discussion covers Best Buy's CIO-reporting structure for IAM, how their steering committee evolved from status meetings into a strategic body, and managing identity across workforce, vendors, marketplace sellers, and non-human identities. Greg and Jim also dig into communicating identity value in business language, making the investment case without FUD, identity and cyber convergence, AI adoption, and psychological safety on a well-run IAM team. The Lighter Note wraps with Greg's YouTube-powered DIY hobby life.Connect with Greg: https://www.linkedin.com/in/greghandrick/Connect with us on LinkedIn:Jim McDonald: https://www.linkedin.com/in/jimmcdonaldpmp/Jeff Steadman: https://www.linkedin.com/in/jeffsteadman/Visit the show on the web at http://idacpodcast.comTimestamps00:00:00 Intro and upcoming event announcements00:03:00 Meet Greg Handrick, Director of IAM at Best Buy00:04:00 What is Best Buy?00:05:00 Greg's career path from Oracle DBA to IAM Director00:12:00 IAM reporting to the CIO vs. the CISO00:17:00 How Best Buy's IAM steering committee evolved00:22:00 Third-party and non-human identities at scale00:24:00 Identity as a team sport and imposter syndrome00:27:00 Communicating identity value in business language00:28:00 Making the investment case for IAM without FUD00:32:00 Identity and cybersecurity convergence at Best Buy00:35:00 Balancing technical depth with business acumen00:38:00 AI in identity programs today00:39:00 Leadership philosophy and psychological safety00:43:00 W…","meta_description":"Jim McDonald sits down with Greg Handrick, Director of IAM at Best Buy, for a wide-ranging conversation on running enterprise identity at one of America's…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3377,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/identity-at-the-center-344918/episodes/411-making-iam-a-best-buy-with-greg-handrick/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/identity-at-the-center-344918/411-making-iam-a-best-buy-with-greg-handrick.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}