{"podcast":{"title":"Hustle Humbly Podcast","slug":"hustle-humbly-podcast-250694","podcast_index_feed_id":250694,"rss_url":"https://hustlehumblypodcast.libsyn.com/rss","website_url":"http://hustlehumblypodcast.com","image_url":"https://static.libsyn.com/p/assets/6/5/5/d/655d30cbea35927ed959afa2a1bf1c87/HH_podcast_cover_25.png","author":"Alissa Jenkins & Katy Caldwell","episode_count":373,"summary":"Join us for Hustle Humbly where we hope you will build the confidence to find your voice and your way to a successful real estate business and beyond. Listen in as Alissa & Katy, two top producing Realtors, talk about fostering community over competition while navigating the often times cutthroat real estate industry. With over 1000 homes sold between them and 13 and 19 years each in the business, they have seen it first hand. Deep dive into conversations and interviews about mindset and best practices with real life stories mixed in. The goal of Hustle Humbly is to reach out and encourage Realtors and business people alike to stop comparing themselves and start embracing their own strengths.","last_synced_at":"2026-07-13T20:19:36.661201+00:00","page_url":"https://stenobird.com/podcast/hustle-humbly-podcast-250694"},"episode":{"title":"330: Real Estate Cancellations: When Communication Could Have Saved the Deal","slug":"330-real-estate-cancellations-when-communication-could-have-saved-the-deal","published_at":"2025-12-01T10:00:00+00:00","page_url":"https://stenobird.com/podcast/hustle-humbly-podcast-250694/330-real-estate-cancellations-when-communication-could-have-saved-the-deal","show_page_url":"https://stenobird.com/podcast/hustle-humbly-podcast-250694","url":"https://hustlehumblypodcast.libsyn.com/330-real-estate-cancellations-when-communication-could-have-saved-the-deal","audio_url":"https://traffic.libsyn.com/secure/hustlehumblypodcast/330_Final.mp3?dest-id=1422326","summary":"Ever been blindsided by a cancellation that just didn't make sense? This week we're sharing a raw, real story about a transaction that went sideways—only to come full circle weeks(and $15,000) later. In this episode, Alissa opens up about a recent experience with a buyer who backed out of a deal unexpectedly. What followed was a perfect storm of assumptions, zero communication, and a text message that dropped a cancellation bomb—with no phone call to discuss it first. We're diving deep into the best practices & etiquette for Real Estate Cancellations: when you should call instead of texting, how to manage your client's emotions, and what happens when professionalism goes out the window. Spoiler alert: it cost the buyer way more than they expected. This is your podcast therapy session and masterclass in cancellation communication all rolled into one. Because y'all, some deals really *can* be saved—with the right conversation. Here's what we cover in this episode: - The shocking cancellation that inspired this story - Stats on how often cancellations are happening (hint: it's more than you think) - What *should* happen before a cancellation is sent - What to disclose—and when - How to exit gracefully and protect relationships for the long game - Tips for co-op agent professionalism in tricky transactions Key Quotes & Takeaways \"There was a way to stop that cancellation. The buyer is still interested. They just never had the conversation.\" – Alissa \"You owe that agent a phone call before you send a text or an email with a cancellation.\" – Katy \"When we do a transaction together, we're a team. That's why it's called a co-op agent.\" – Alissa \"If I don't advise you based on my knowledge, then I'm not doing my job.\" – Katy \"Your response sets the tone for your reputation. Han…","meta_description":"Ever been blindsided by a cancellation that just didn't make sense? This week we're sharing a raw, real story about a transaction that went sideways—only…","key_points":[],"chapters":[],"topics":[],"duration_seconds":4203,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/hustle-humbly-podcast-250694/episodes/330-real-estate-cancellations-when-communication-could-have-saved-the-deal/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/hustle-humbly-podcast-250694/330-real-estate-cancellations-when-communication-could-have-saved-the-deal.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}