{"podcast":{"title":"How to Lead with Kate Waterfall Hill","slug":"how-to-lead-with-kate-waterfall-hill-7104275","podcast_index_feed_id":7104275,"rss_url":"https://feeds.captivate.fm/how-to-lead/","website_url":"https://www.waterfallhill.co.uk/podcast","image_url":"https://artwork.captivate.fm/42dfd34a-70ee-4ac7-88ec-1befcf43c726/y-QRGsQqWzDXLMokm-bowHfZ.jpg","author":"Kate Waterfall Hill","episode_count":79,"summary":"How to Lead is the go-to podcast for CEOs, founders, business owners, and leaders who want to strike the perfect balance between authority and empathy. I’m Kate Waterfall Hill - leadership coach, author, and creator of Linda, the bad manager, my alter ego who shows us how not to lead. With over 30 years’ experience working with and coaching CEOs and founders (and being one myself), I’ve helped hundreds of leaders elevate their skills and confidence. In each episode, I’ll share simple, actionable tips and habits to take the stress out of people management. Every episode starts with Linda’s “what not to do” moment, followed by practical insights on how to handle leadership challenges with finesse. You’ll find How to Lead on all major podcast platforms, plus video episodes on YouTube. My best-selling book, How to Lead, is also a great companion to the show. Subscribe or follow so you don’t miss an episode, and if you enjoy it, please rate, review, and share with fellow leaders. For coaching programmes or my self-paced Digital Academy, visit www.waterfallhill.co.uk. Got a topic suggestion? Email me at hello@waterfallhill.co.uk. Follow me on all major social platforms - just search Kat…","last_synced_at":"2026-09-10T10:24:43.424900+00:00","page_url":"https://stenobird.com/podcast/how-to-lead-with-kate-waterfall-hill-7104275"},"episode":{"title":"Managing Underperformance","slug":"managing-underperformance","published_at":"2026-01-15T01:00:00+00:00","page_url":"https://stenobird.com/podcast/how-to-lead-with-kate-waterfall-hill-7104275/managing-underperformance","show_page_url":"https://stenobird.com/podcast/how-to-lead-with-kate-waterfall-hill-7104275","url":"https://www.waterfallhill.co.uk/podcast","audio_url":"https://episodes.captivate.fm/episode/1502c63d-4e23-4918-b4d5-2cc84d40718a.mp3","summary":"In this episode of 'How to Lead,' leadership coach Kate dives into managing underperformance, a challenge that affects all leaders. Kate shares practical tools and strategies to address underperformance in a structured, calm, and human way. Learn how to handle different types of employee responses and the importance of consistency in follow-up. The episode concludes with self-reflection questions to help leaders improve their approach to managing underperformance. Episode Highlights: 00:00 Introduction to Managing Under Performance 02:05 Common Mistakes in Handling Under Performance 03:20 Understanding the Root Causes of Under Performance 05:26 Effective Conversations for Managing Under Performance 07:09 The LECA Framework for Performance Conversations 08:53 Handling Different Types of Responses 10:26 When to Escalate: Reset Conversations and Formal Processes 12:10 Consistency and Self-Reflection in Leadership 13:37 Conclusion and Final Thoughts Useful links: The Digital Academy Online Course Free Resources and more information on Kate's coaching programmes Buy the \"How to Lead\" book Connect with Kate on LinkedIn Follow Kate on TikTok Contact Kate","meta_description":"In this episode of 'How to Lead,' leadership coach Kate dives into managing underperformance, a challenge that affects all leaders. Kate shares practical…","key_points":[],"chapters":[],"topics":[],"duration_seconds":900,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/how-to-lead-with-kate-waterfall-hill-7104275/episodes/managing-underperformance/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/how-to-lead-with-kate-waterfall-hill-7104275/managing-underperformance.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}