{"podcast":{"title":"How to Lead with Kate Waterfall Hill","slug":"how-to-lead-with-kate-waterfall-hill-7104275","podcast_index_feed_id":7104275,"rss_url":"https://feeds.captivate.fm/how-to-lead/","website_url":"https://www.waterfallhill.co.uk/podcast","image_url":"https://artwork.captivate.fm/42dfd34a-70ee-4ac7-88ec-1befcf43c726/y-QRGsQqWzDXLMokm-bowHfZ.jpg","author":"Kate Waterfall Hill","episode_count":79,"summary":"How to Lead is the go-to podcast for CEOs, founders, business owners, and leaders who want to strike the perfect balance between authority and empathy. I’m Kate Waterfall Hill - leadership coach, author, and creator of Linda, the bad manager, my alter ego who shows us how not to lead. With over 30 years’ experience working with and coaching CEOs and founders (and being one myself), I’ve helped hundreds of leaders elevate their skills and confidence. In each episode, I’ll share simple, actionable tips and habits to take the stress out of people management. Every episode starts with Linda’s “what not to do” moment, followed by practical insights on how to handle leadership challenges with finesse. You’ll find How to Lead on all major podcast platforms, plus video episodes on YouTube. My best-selling book, How to Lead, is also a great companion to the show. Subscribe or follow so you don’t miss an episode, and if you enjoy it, please rate, review, and share with fellow leaders. For coaching programmes or my self-paced Digital Academy, visit www.waterfallhill.co.uk. Got a topic suggestion? Email me at hello@waterfallhill.co.uk. Follow me on all major social platforms - just search Kat…","last_synced_at":"2026-09-10T10:24:43.424900+00:00","page_url":"https://stenobird.com/podcast/how-to-lead-with-kate-waterfall-hill-7104275"},"episode":{"title":"How to Handle Attitude Issues","slug":"how-to-handle-attitude-issues","published_at":"2026-04-23T01:00:00+00:00","page_url":"https://stenobird.com/podcast/how-to-lead-with-kate-waterfall-hill-7104275/how-to-handle-attitude-issues","show_page_url":"https://stenobird.com/podcast/how-to-lead-with-kate-waterfall-hill-7104275","url":"https://www.waterfallhill.co.uk/podcast","audio_url":"https://episodes.captivate.fm/episode/e4135011-fda0-4a38-9a4b-98018dd5b8dc.mp3","summary":"How leaders should handle a team member’s “bad attitude,” is the subject of this episode of 'How to Lead' with Kate Waterfall Hill. Kate discusses how attitude is usually a sign, not the root issue, and recommends separating capability from behaviour, addressing issues early, asking what’s going on and listening. Leaders should also examine their own clarity, the space they create for honesty, and the broader culture. Episode Highlights: 00:00 Handling Bad Attitudes 00:46 Linda’s Team Dilemma 01:42 Stop Avoiding the Talk 02:32 Lead With Curiosity 03:19 Behavior vs Capability 04:25 Say It Early Cleanly 05:12 Ask Listen Understand 06:01 Look in the Mirror 06:44 Set Clear Expectations 07:32 From Curiosity to Accountability 08:11 Weekly Practice Checklist 09:00 Wrap Up and Next Steps Useful links: The Digital Academy Online Course Free Resources and more information on Kate's coaching programmes Buy the \"How to Lead\" book Connect with Kate on LinkedIn Follow Kate on TikTok Contact Kate https://www.waterfallhill.co.uk/links","meta_description":"How leaders should handle a team member’s “bad attitude,” is the subject of this episode of 'How to Lead' with Kate Waterfall Hill. Kate discusses how att…","key_points":[],"chapters":[],"topics":[],"duration_seconds":647,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/how-to-lead-with-kate-waterfall-hill-7104275/episodes/how-to-handle-attitude-issues/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/how-to-lead-with-kate-waterfall-hill-7104275/how-to-handle-attitude-issues.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}