{"podcast":{"title":"Hospitality Meets... with Phil Street","slug":"hospitality-meets-with-phil-street-122320","podcast_index_feed_id":122320,"rss_url":"https://feeds.captivate.fm/hospitalitymeets/","website_url":"https://www.hospitalitymeets.co.uk/","image_url":"https://artwork.captivate.fm/24567222-3ee9-4d84-8550-5857874d2ff6/HOSPITALTY-MEETS-MASTER-1.jpg","author":"Phil Street","episode_count":300,"summary":"Hospitality Meets is a podcast about people. Every week, Phil Street sits down with some of the most fascinating individuals in hospitality and beyond - from chefs, hoteliers, restaurateurs, and entrepreneurs to leaders, innovators, and changemakers. But this isn't a podcast about job titles. It's about the journeys behind them. The setbacks that almost ended careers. The opportunities that changed lives. The lessons learned through success, failure, risk, resilience, and everything in between. Through honest conversations, laughter, and the occasional unexpected life lesson, Hospitality Meets explores what it really takes to build a career, lead people, create memorable experiences, and find meaning in the work we do. Whether you're taking your first steps in hospitality, leading a business, or simply love hearing remarkable stories from remarkable people, you'll find inspiration, perspective, and plenty of reasons to believe in people. Because every great story starts with a conversation. Hospitality Meets. Stories. Spirit. People. This podcast uses the following third-party services for analysis: Podcorn - https://podcorn.com/privacy","last_synced_at":"2026-07-16T08:20:08.940777+00:00","page_url":"https://stenobird.com/podcast/hospitality-meets-with-phil-street-122320"},"episode":{"title":"#256 - Hospitality Meets Adam Hamadache - Data, Dogs & Direct Bookings","slug":"256-hospitality-meets-adam-hamadache-data-dogs-direct-bookings","published_at":"2026-05-20T19:00:00+00:00","page_url":"https://stenobird.com/podcast/hospitality-meets-with-phil-street-122320/256-hospitality-meets-adam-hamadache-data-dogs-direct-bookings","show_page_url":"https://stenobird.com/podcast/hospitality-meets-with-phil-street-122320","url":"https://www.hospitalitymeets.co.uk/","audio_url":"https://pdcn.co/e/episodes.captivate.fm/episode/0d583741-8456-4213-9a17-a16bc2c6e402.mp3","summary":"This week I sat down with Adam Hamadache , founder of Formula and host of the Hotel Growth Podcast, a man who has spent the last 15 years helping hotels figure out how to grow in an industry that never seems to sit still for more than five minutes. What followed was part hospitality strategy masterclass, part therapy session for modern business owners, and part beautifully chaotic conversation about AI, audience-less keynote speeches, and why hiring experts only to tell them exactly what to do might be “the definition of madness.” From working in a shoe shop during school work experience while dreaming of hotels, to shouting orders on the grill in a Sydney restaurant kitchen overlooking the Opera House, Adam’s journey is full of sharp pivots, curiosity, and a relentless obsession with solving problems properly. Along the way we get into the terrifying speed of AI, why hospitality still massively underuses its own data, what business owners can learn from bad football defending, and the deeply humbling experience of delivering a keynote presentation to an audience of… one. And honestly? The audience of one story alone is worth the price of admission (Which is free by the way) In this episode, Adam and I get into… • Why careers often evolve through curiosity rather than rigid planning • How a failed hotel promotion model accidentally launched an entire hospitality marketing career • The ongoing battle between hotels and OTAs, and why direct bookings still matter so much • What operators misunderstand about marketing partnerships • Why Formula made the bold decision to hire only highly experienced people • The power of friction, challenge and healthy disagreement in great businesses • Why “slow down to speed up” might be the most important business lesson of all • The ter…","meta_description":"This week I sat down with Adam Hamadache , founder of Formula and host of the Hotel Growth Podcast, a man who has spent the last 15 years helping hotels f…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3367,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/hospitality-meets-with-phil-street-122320/episodes/256-hospitality-meets-adam-hamadache-data-dogs-direct-bookings/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/hospitality-meets-with-phil-street-122320/256-hospitality-meets-adam-hamadache-data-dogs-direct-bookings.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}