{"podcast":{"title":"Hospitality Daily Podcast","slug":"hospitality-daily-podcast-5916452","podcast_index_feed_id":5916452,"rss_url":"https://rss.buzzsprout.com/2103299.rss","website_url":"https://podcast.hospitalitydaily.com/","image_url":"https://storage.buzzsprout.com/jg9z46gnfy3xxq7w332v74p2plco?.jpg","author":"Josiah Mackenzie","episode_count":1305,"summary":"Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.","last_synced_at":"2026-07-20T16:19:01.969442+00:00","page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452"},"episode":{"title":"The Soul Community Planet Playbook for Performance and Purpose - Pam & Ken Cruse, SCP Hotels","slug":"the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels","published_at":"2026-05-23T08:00:00+00:00","page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels","show_page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452","url":"https://podcast.hospitalitydaily.com/scp-2026/","audio_url":"https://www.buzzsprout.com/2103299/episodes/19219126-the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels.mp3","summary":"In this episode, Ken Cruse, Co-Founder and CEO at SCP Hotels, and Pam Cruse, Co-Founder and CMO at SCP Hotels, share their perspective on why values-led hotels are outperforming the broader industry on EBITDA, where guests are actually drawn now that a significant majority distrusts AI, and how vertical integration lets them move faster than chain-affiliated operators ever could. Mentioned in this episode: Our first conversation with Ken and Pam (Nov 2024)SCP Mendocino Inn and Farm and SCP Me...","meta_description":"In this episode, Ken Cruse, Co-Founder and CEO at SCP Hotels, and Pam Cruse, Co-Founder and CMO at SCP Hotels, share their perspective on why values-led h…","key_points":[],"chapters":[],"topics":[],"duration_seconds":2853,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/hospitality-daily-podcast-5916452/episodes/the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452/the-soul-community-planet-playbook-for-performance-and-purpose-pam-ken-cruse-scp-hotels.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}