{"podcast":{"title":"Hospitality Daily Podcast","slug":"hospitality-daily-podcast-5916452","podcast_index_feed_id":5916452,"rss_url":"https://rss.buzzsprout.com/2103299.rss","website_url":"https://podcast.hospitalitydaily.com/","image_url":"https://storage.buzzsprout.com/jg9z46gnfy3xxq7w332v74p2plco?.jpg","author":"Josiah Mackenzie","episode_count":1305,"summary":"Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.","last_synced_at":"2026-07-20T16:19:01.969442+00:00","page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452"},"episode":{"title":"How AI Addresses the Biggest Cost in a Hotel: Labor (Ben Rafter, Hotel Equities)","slug":"how-ai-addresses-the-biggest-cost-in-a-hotel-labor-ben-rafter-hotel-equities","published_at":"2026-06-25T08:00:00+00:00","page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452/how-ai-addresses-the-biggest-cost-in-a-hotel-labor-ben-rafter-hotel-equities","show_page_url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452","url":"https://podcast.hospitalitydaily.com/ben-rafter-ai-labor/","audio_url":"https://www.buzzsprout.com/2103299/episodes/19376569-how-ai-addresses-the-biggest-cost-in-a-hotel-labor-ben-rafter-hotel-equities.mp3","summary":"In this episode, Ben Rafter, CEO of Hotel Equities, shares how his team is using AI, data, and real-time operational insights to improve labor management, often the largest controllable expense in a hotel. He explains how better scheduling and smarter decision-making create opportunities to improve efficiency while maintaining the guest experience. You'll also hear why data alone isn't enough and how intelligent recommendations help hotel leaders think more like owners. Learn more: HE L...","meta_description":"In this episode, Ben Rafter, CEO of Hotel Equities, shares how his team is using AI, data, and real-time operational insights to improve labor management,…","key_points":[],"chapters":[],"topics":[],"duration_seconds":640,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/hospitality-daily-podcast-5916452/episodes/how-ai-addresses-the-biggest-cost-in-a-hotel-labor-ben-rafter-hotel-equities/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/hospitality-daily-podcast-5916452/how-ai-addresses-the-biggest-cost-in-a-hotel-labor-ben-rafter-hotel-equities.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}