{"podcast":{"title":"Home Care Strategy Lab","slug":"home-care-strategy-lab-7276600","podcast_index_feed_id":7276600,"rss_url":"https://feeds.transistor.fm/home-care-strategy-lab","website_url":"https://homecarestrategylab.com/","image_url":"https://img.transistorcdn.com/jl18IGNmSyw9hNDa2zO9r_2Gl5yOMdqAvgmY3AOQ-j8/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kZWNm/ZmIxODk1YjI0Mjhk/OWE3NDJmN2I5M2Mz/YTRmNy5wbmc.jpg","author":"Miriam Allred","episode_count":81,"summary":"Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home care agencies under the microscope to see what works, what doesn’t, and why. Get ready to listen, learn, and build the winning formula for your own success. In the Home Care Strategy Lab, you are the scientist.","last_synced_at":"2026-07-08T02:18:04.665957+00:00","page_url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600"},"episode":{"title":"Why Hours is a More Effective Metric than Revenue (John Bennett)","slug":"why-hours-is-a-more-effective-metric-than-revenue-john-bennett","published_at":"2026-01-14T13:00:00+00:00","page_url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600/why-hours-is-a-more-effective-metric-than-revenue-john-bennett","show_page_url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600","url":"https://share.transistor.fm/s/1a839a29","audio_url":"https://media.transistor.fm/1a839a29/0e20b375.mp3","summary":"#43 - He’s scaled Sunny Days In-Home Care to more than 37,000 hours of care each week across five offices through a mix of organic growth and acquisitions. In this episode, CEO John Bennett breaks down exactly how he’s centralized his back office, structured his org chart, and defined a clear set of North Star KPIs. He shares why hours—not revenue—drive alignment across the organization, how shift coverage acts as a real-time pulse check on culture, and how RACI thinking brings clarity as teams grow. John also walks through the challenge of getting buy-in during periods of change, especially when roles evolve and specialization increases. And he shares the teams' simple but powerful focus: maximizing the “hours of good” they delivers to individuals and families who need care most. John Bennett on LinkedIn john@dlemholdings.com Sunny Days In-home Care Sponsors: Mert Taggart Phoebe —10% off, mention the Lab","meta_description":"#43 - He’s scaled Sunny Days In-Home Care to more than 37,000 hours of care each week across five offices through a mix of organic growth and acquisitions…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3919,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/home-care-strategy-lab-7276600/episodes/why-hours-is-a-more-effective-metric-than-revenue-john-bennett/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600/why-hours-is-a-more-effective-metric-than-revenue-john-bennett.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}