{"podcast":{"title":"Home Care Strategy Lab","slug":"home-care-strategy-lab-7276600","podcast_index_feed_id":7276600,"rss_url":"https://feeds.transistor.fm/home-care-strategy-lab","website_url":"https://homecarestrategylab.com/","image_url":"https://img.transistorcdn.com/jl18IGNmSyw9hNDa2zO9r_2Gl5yOMdqAvgmY3AOQ-j8/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kZWNm/ZmIxODk1YjI0Mjhk/OWE3NDJmN2I5M2Mz/YTRmNy5wbmc.jpg","author":"Miriam Allred","episode_count":81,"summary":"Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home care agencies under the microscope to see what works, what doesn’t, and why. Get ready to listen, learn, and build the winning formula for your own success. In the Home Care Strategy Lab, you are the scientist.","last_synced_at":"2026-07-08T02:18:04.665957+00:00","page_url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600"},"episode":{"title":"Why Higher Rates Don’t Always Mean Higher Revenue (Jesse Walters)","slug":"why-higher-rates-don-t-always-mean-higher-revenue-jesse-walters","published_at":"2026-02-04T13:00:00+00:00","page_url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600/why-higher-rates-don-t-always-mean-higher-revenue-jesse-walters","show_page_url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600","url":"https://share.transistor.fm/s/4d1206f6","audio_url":"https://media.transistor.fm/4d1206f6/44495351.mp3","summary":"#46 There’s more to private pay rates than most people think. Jesse Walters, CEO of Hillendale Home Care, shares what it’s like to operate as both a low-cost provider and a premium provider—and the challenges that come with each. Jesse walks through acquiring Hillendale, scaling the business by 600% in just three years, and how pricing decisions impacted competition, staffing, and continuity of care along the way. He also discusses opening multiple de novo offices in his California market—by the way, de novo means starting from the beginning—and what that taught him about rates as a long-term strategy, not just a short-term revenue lever. Jesse Walters on LinkedIn jesse@hillendale.net https://hillendalehomecare.com/ About Hillendale Hillendale Home Care provides trusted, relationship-based in-home care for older adults throughout the San Francisco Bay Area , serving Contra Costa, Alameda, Sonoma, Santa Clara, and San Mateo Counties . The agency offers personalized support designed to help seniors live safely and comfortably at home, including companionship, personal care, dementia care, and assistance with daily living. Hillendale is known for its thoughtful caregiver matching, high standards of care, and deep commitment to the local communities it serves. Sponsors: Phoebe.work MertzTaggart.com","meta_description":"#46 There’s more to private pay rates than most people think. Jesse Walters, CEO of Hillendale Home Care, shares what it’s like to operate as both a low-c…","key_points":[],"chapters":[],"topics":[],"duration_seconds":3597,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/home-care-strategy-lab-7276600/episodes/why-higher-rates-don-t-always-mean-higher-revenue-jesse-walters/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600/why-higher-rates-don-t-always-mean-higher-revenue-jesse-walters.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}