{"podcast":{"title":"Home Care Strategy Lab","slug":"home-care-strategy-lab-7276600","podcast_index_feed_id":7276600,"rss_url":"https://feeds.transistor.fm/home-care-strategy-lab","website_url":"https://homecarestrategylab.com/","image_url":"https://img.transistorcdn.com/jl18IGNmSyw9hNDa2zO9r_2Gl5yOMdqAvgmY3AOQ-j8/rs:fill:0:0:1/w:1400/h:1400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kZWNm/ZmIxODk1YjI0Mjhk/OWE3NDJmN2I5M2Mz/YTRmNy5wbmc.jpg","author":"Miriam Allred","episode_count":81,"summary":"Is there a single right way to run a home care agency? We sure don’t think so. That’s why we’re interviewing home care leaders across the industry and asking them tough questions about the strategies, operations, and decisions behind their success. Join host Miriam Allred, veteran home care podcaster known for Home Care U and Vision: The Home Care Leaders’ Podcast, as she puts high-growth home care agencies under the microscope to see what works, what doesn’t, and why. Get ready to listen, learn, and build the winning formula for your own success. In the Home Care Strategy Lab, you are the scientist.","last_synced_at":"2026-07-08T02:18:04.665957+00:00","page_url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600"},"episode":{"title":"Focus More on Hours Per Client Per Week with Stephen Tweed","slug":"focus-more-on-hours-per-client-per-week-with-stephen-tweed","published_at":"2025-12-03T13:00:00+00:00","page_url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600/focus-more-on-hours-per-client-per-week-with-stephen-tweed","show_page_url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600","url":"https://share.transistor.fm/s/d8c2e96a","audio_url":"https://media.transistor.fm/d8c2e96a/37122c46.mp3","summary":"Live at HCAOA—30-minute conversation with Stephen Tweed, Founder/CEO of Leading Home Care Highlights Stephen Tweed on LinkedIn leadinghomecare.com Home Care CEO Forum The big metric: Hours per week = the currency of home care Lesson common but more important: Hours per client per week = the health of the business It indicates: Where clients are coming from Which referrals give the longest hour clients Which referrals and clients have the longest length of stay and LTV Hours per client per week + length of stay = $ value of the client Next comes: Hours per caregiver per week 3 types of caregivers: professional caregivers (40-60/hrs a week), half-time professional caregivers (20-30 hours a week), part-time intermittent caregivers (come and go) 4 levels of your ‘data stream’ Level 1: raw data Level 2: information Level 3: knowledge Level 4: wisdom Clients and families want 2 things: reliability and continuity Clients go through ‘5 phases of flow’: Phase 1: attraction Phase 2: conversion Phase 3: staffing Phase 4: caregiving Phase 5: collections 2026 Future of Home Care Study System = process + people If you do a task weekly in your business, you need to systematize it. Applying AI: the task, the internal systems, and the competitive ecosystem (differentiation)","meta_description":"Live at HCAOA—30-minute conversation with Stephen Tweed, Founder/CEO of Leading Home Care Highlights Stephen Tweed on LinkedIn leadinghomecare.com Home Ca…","key_points":[],"chapters":[],"topics":[],"duration_seconds":1890,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/home-care-strategy-lab-7276600/episodes/focus-more-on-hours-per-client-per-week-with-stephen-tweed/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/home-care-strategy-lab-7276600/focus-more-on-hours-per-client-per-week-with-stephen-tweed.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}