{"podcast":{"title":"Healthcare IT Today Interviews","slug":"healthcare-it-today-interviews-307487","podcast_index_feed_id":307487,"rss_url":"https://anchor.fm/s/2c6f3bc4/podcast/rss","website_url":"https://www.healthcareittoday.com","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_nologo/7354873/7354873-1595258415054-aee5731aecf12.jpg","author":"John Lynn","episode_count":874,"summary":"Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com","last_synced_at":"2026-07-10T00:18:58.883945+00:00","page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487"},"episode":{"title":"When Phones Aren’t an Option: How UCHealth Modernized Meal Ordering in a Behavioral Health Unit","slug":"when-phones-aren-t-an-option-how-uchealth-modernized-meal-ordering-in-a-behavioral-health-unit","published_at":"2026-05-19T13:00:00+00:00","page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487/when-phones-aren-t-an-option-how-uchealth-modernized-meal-ordering-in-a-behavioral-health-unit","show_page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487","url":"https://podcasters.spotify.com/pod/show/heathcareittodayinterview/episodes/When-Phones-Arent-an-Option-How-UCHealth-Modernized-Meal-Ordering-in-a-Behavioral-Health-Unit-e3isvls","audio_url":"https://anchor.fm/s/2c6f3bc4/podcast/play/119487612/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-5%2F423471584-44100-2-41c86d3db488d.mp3","summary":"Behavioral health units require strict safety measures. That often means no bedside phones. Taking away the phone completely broke the standard meal ordering process at UCHealth. Healthcare IT Today sat down with Jenna Sampson, Nutrition Systems Coordinator at UCHealth. We discussed how her team turned this intentional constraint into a massive operational win. You will learn how they deployed an existing mobile app from Illumia to solve their challenge and along the way, how they addressed a free-text allergy risk in their Epic EHR along the way. 🔔 Subscribe for more great interviews with Health IT leaders. Learn more about UCHealth at https://www.uchealth.org/ Learn more about Illumia at https://illumiatech.com/ Find more great health IT content at https://www.healthcareittoday.com/","meta_description":"Behavioral health units require strict safety measures. That often means no bedside phones. Taking away the phone completely broke the standard meal order…","key_points":[],"chapters":[],"topics":[],"duration_seconds":851,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/healthcare-it-today-interviews-307487/episodes/when-phones-aren-t-an-option-how-uchealth-modernized-meal-ordering-in-a-behavioral-health-unit/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487/when-phones-aren-t-an-option-how-uchealth-modernized-meal-ordering-in-a-behavioral-health-unit.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}