{"podcast":{"title":"Healthcare IT Today Interviews","slug":"healthcare-it-today-interviews-307487","podcast_index_feed_id":307487,"rss_url":"https://anchor.fm/s/2c6f3bc4/podcast/rss","website_url":"https://www.healthcareittoday.com","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_nologo/7354873/7354873-1595258415054-aee5731aecf12.jpg","author":"John Lynn","episode_count":874,"summary":"Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com","last_synced_at":"2026-07-10T00:18:58.883945+00:00","page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487"},"episode":{"title":"How NextGen Healthcare's Closed Loop Experience Saved 700 Staff Hours and Improved Access","slug":"how-nextgen-healthcare-s-closed-loop-experience-saved-700-staff-hours-and-improved-access","published_at":"2026-05-04T23:23:51+00:00","page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487/how-nextgen-healthcare-s-closed-loop-experience-saved-700-staff-hours-and-improved-access","show_page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487","url":"https://podcasters.spotify.com/pod/show/heathcareittodayinterview/episodes/How-NextGen-Healthcares-Closed-Loop-Experience-Saved-700-Staff-Hours-and-Improved-Access-e3isu59","audio_url":"https://anchor.fm/s/2c6f3bc4/podcast/play/119486057/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-4-4%2F423469376-44100-2-56ebc6d0a394c.mp3","summary":"[SPONSORED] If your patient access team feels stretched thin, you’re not imagining it. Most organizations are carrying more demand than their current workflows can handle. In this interview, Jenna Hagan, Vice President of Product Marketing at NextGen Healthcare (NextGen), breaks down what happens when AI starts handling the routine work that slows practices down. She shares how one organization saved more than 700 staff hours in six months, why patients often don’t realize they’re talking to AI, and how smarter data signals can flag burnout risk and reduce no-shows. It’s a clear look at what practices are gaining from the Closed Loop solution right now. 🔔 Subscribe for more great interviews with Health IT leaders. Learn more about NextGen Healthcare at https://www.nextgen.com Find more great health IT content at https://www.healthcareittoday.com/","meta_description":"[SPONSORED] If your patient access team feels stretched thin, you’re not imagining it. Most organizations are carrying more demand than their current work…","key_points":[],"chapters":[],"topics":[],"duration_seconds":656,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/healthcare-it-today-interviews-307487/episodes/how-nextgen-healthcare-s-closed-loop-experience-saved-700-staff-hours-and-improved-access/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487/how-nextgen-healthcare-s-closed-loop-experience-saved-700-staff-hours-and-improved-access.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}