{"podcast":{"title":"Healthcare IT Today Interviews","slug":"healthcare-it-today-interviews-307487","podcast_index_feed_id":307487,"rss_url":"https://anchor.fm/s/2c6f3bc4/podcast/rss","website_url":"https://www.healthcareittoday.com","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_nologo/7354873/7354873-1595258415054-aee5731aecf12.jpg","author":"John Lynn","episode_count":874,"summary":"Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com","last_synced_at":"2026-07-10T00:18:58.883945+00:00","page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487"},"episode":{"title":"How Axia Women's Health Cured Recall Anxiety and Payment Friction","slug":"how-axia-women-s-health-cured-recall-anxiety-and-payment-friction","published_at":"2026-06-19T13:00:00+00:00","page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487/how-axia-women-s-health-cured-recall-anxiety-and-payment-friction","show_page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487","url":"https://podcasters.spotify.com/pod/show/heathcareittodayinterview/episodes/How-Axia-Womens-Health-Cured-Recall-Anxiety-and-Payment-Friction-e3kj5dv","audio_url":"https://anchor.fm/s/2c6f3bc4/podcast/play/121262975/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-5-10%2F425853154-44100-2-f1280cf2e3c1b.mp3","summary":"Asking doctors to remember twenty patient encounters at the end of a packed day guarantees burnout and bad documentation. The same goes for forcing front desk staff to have awkward money conversations in a crowded waiting room. Healthcare IT Today sat down with Kate Steele, Director of IT Applications at Axia Women’s Health. We discussed how her team used platforms like eClinicalWorks to tackle these exact problems. You will learn how ambient AI scribes restore the patient connection and why moving payments to digital check-in removes friction for everyone. 🔔 Subscribe for more great interviews with Health IT leaders. Learn more about Axia Women's Health at https://axiawh.com/ Find more great health IT content at https://www.healthcareittoday.com/","meta_description":"Asking doctors to remember twenty patient encounters at the end of a packed day guarantees burnout and bad documentation. The same goes for forcing front…","key_points":[],"chapters":[],"topics":[],"duration_seconds":958,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/healthcare-it-today-interviews-307487/episodes/how-axia-women-s-health-cured-recall-anxiety-and-payment-friction/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487/how-axia-women-s-health-cured-recall-anxiety-and-payment-friction.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}