{"podcast":{"title":"Healthcare IT Today Interviews","slug":"healthcare-it-today-interviews-307487","podcast_index_feed_id":307487,"rss_url":"https://anchor.fm/s/2c6f3bc4/podcast/rss","website_url":"https://www.healthcareittoday.com","image_url":"https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_nologo/7354873/7354873-1595258415054-aee5731aecf12.jpg","author":"John Lynn","episode_count":906,"summary":"Listen to the latest happenings in Healthcare IT in this series of interviews with leading experts in healthcare technology. Whether you're trying to understand EMR and EHR, healthcare communications, security and privacy, analytics, telehealth and telemedicine, and much more, these interviews will dive into what's really happening on the front lines of healthcare. Learn more at: https://www.healthcareittoday.com","last_synced_at":"2026-09-26T04:21:34.936756+00:00","page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487"},"episode":{"title":"Faster, Safer Patient Care Starts With Better Team Chat","slug":"faster-safer-patient-care-starts-with-better-team-chat","published_at":"2026-09-04T13:00:00+00:00","page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487/faster-safer-patient-care-starts-with-better-team-chat","show_page_url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487","url":"https://podcasters.spotify.com/pod/show/heathcareittodayinterview/episodes/Faster--Safer-Patient-Care-Starts-With-Better-Team-Chat-e3ntg16","audio_url":"https://anchor.fm/s/2c6f3bc4/podcast/play/124747238/https%3A%2F%2Fd3ctxlq1ktw2nl.cloudfront.net%2Fstaging%2F2026-7-26%2F430558005-44100-2-2cf17a8abc41e.mp3","summary":"In every corner of health care—as with other industries—software tools are adding AI capabilities. AI has now come to HIPAA-compliant chat, as explained in this video by Jackie Frey, Product Expert - Healthcare at Zenzap. Chat and text messaging themselves are complicated in a regulated environment. In the first part of our interview, Frey explains what secure chat must offer to be useful to healthcare organizations. Then, she shares what can go wrong when health care staff resort to common, insecure channels such as email and standard text messaging. Learn more about Zenzap: https://www.zenzap.co/ Healthcare IT Community: https://www.healthcareittoday.com/","meta_description":"In every corner of health care—as with other industries—software tools are adding AI capabilities. AI has now come to HIPAA-compliant chat, as explained i…","key_points":[],"chapters":[],"topics":[],"duration_seconds":948,"processing_state":"not_requested","actions":[{"name":"request_transcript","method":"POST","url":"https://stenobird.com/v1/public/podcasts/healthcare-it-today-interviews-307487/episodes/faster-safer-patient-care-starts-with-better-team-chat/transcription-requests","description":"Idempotently request low-priority transcript generation for this episode."},{"name":"read_markdown","method":"GET","url":"https://stenobird.com/podcast/healthcare-it-today-interviews-307487/faster-safer-patient-care-starts-with-better-team-chat.md","description":"Read the agent-friendly Markdown representation of this episode resource."}]}}